{"context":{"domain":"natura-br"},"layers":{"ApplicationLayer":{"reference":"ApplicationLayer","availableInstances":[{"reference":"ComponentsDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"component":"data2-core@DataSet","reference":"SystemsDataSet","params":{"filter":{"domain":"data2"},"pagination":{"size":1},"datasource":{"component":"data2-core-types@ProcessReference","params":{"reference":"SystemsDataSource"}}}},{"reference":"ExternalComponentInstancesDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"reference":"SystemsDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[{"_id":"5e3b796d6228227ca637d0f4","name":"data2","domain":"data2","organization":"62292184611f480b3191c37c","visibility":"public","updatedAt":"2026-07-27T14:19:36.810Z"}]}},{"reference":"OrganizationsDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"reference":"DataComponentInstancesDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"component":"data2-core@DataSet","reference":"OneFileComponentInstancesDataSet","params":{"pagination":{"size":1},"master":{"dataset":{"component":"data2-core-types@ProcessReference","params":{"reference":"SystemsDataSet"}},"localField":"system","masterField":"_id"},"datasource":{"component":"data2-core-types@ProcessReference","params":{"reference":"FileComponentInstancesDataSource"}}}},{"reference":"ApplicationsDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"reference":"ComponentInstancesDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"reference":"ServiceComponentInstancesDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"component":"data2-core@Data2TableDataSource","reference":"FileComponentInstancesDataSource","params":{"table":"fileComponentInstances","schema":[{"component":"data2-core-types@Field","params":{"key":"component","title":"Component","component":"data2-core-primitives@String"}},{"component":"data2-core-types@Field","params":{"key":"system","title":"System","component":"data2-core-primitives@ObjectId"}},{"component":"data2-core-types@Field","params":{"key":"displayName","title":"Display Name","component":"data2-core-primitives@String"}},{"component":"data2-core-types@Field","params":{"key":"params","title":"Params","component":"data2-core-primitives@Object"}},{"component":"data2-core-types@Field","params":{"key":"reference","title":"Reference","component":"data2-core-primitives@String"}}]}},{"component":"data2-core@MemoryDataSource","reference":"EmptyDataSource","params":{"initialData":[]}},{"reference":"ComponentsDataSet","component":"data2-core@DataSet","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"EmptyDataSource"}}}},{"reference":"UserComponentsDataSet","component":"data2-core@DataSet","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"EmptyDataSource"}}}},{"reference":"DataComponentInstancesDataSet","component":"data2-core@DataSet","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"EmptyDataSource"}}}},{"reference":"ServiceComponentInstancesDataSet","component":"data2-core@DataSet","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"EmptyDataSource"}}}},{"reference":"ComponentInstancesDataSet","component":"data2-core@DataSet","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"EmptyDataSource"}}}},{"reference":"ExternalComponentInstancesDataSet","component":"data2-core@DataSet","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"EmptyDataSource"}}}},{"reference":"ApplicationsDataSet","component":"data2-core@DataSet","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"EmptyDataSource"}}}}],"processesParams":{}},"HostApplicationLayer":{"reference":"HostApplicationLayer","availableInstances":[{"_id":"5f15ff190528b92601890f71","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"SystemsTableDataSource"}},"filter":{"domain":{"component":"data2-core-types@Reference","params":{"reference":"domain"}}},"pk":"_id","fields":[{"component":"data2-core-types@FieldReference","params":{"key":"_id"}},{"component":"data2-core-types@FieldReference","params":{"key":"name"}},{"component":"data2-core-types@FieldReference","params":{"key":"domain"}},{"component":"data2-core-types@FieldReference","params":{"key":"visibility"}},{"component":"data2-core-types@FieldReference","params":{"key":{"component":"data2-core-primitives@String","params":{"content":"customDomains"}}},"break":true},{"component":"data2-core-types@FieldReference","params":{"key":{"component":"data2-core-primitives@String","params":{"content":"organization._id"}}},"break":true},{"component":"data2-core-types@FieldReference","params":{"key":{"component":"data2-core-primitives@String","params":{"content":"organization.name"}}},"break":true},{"component":"data2-core-types@FieldReference","params":{"key":{"component":"data2-core-primitives@String","params":{"content":"organization.billingStatus"}}},"break":true},{"component":"data2-core-types@FieldReference","params":{"key":{"component":"data2-core-primitives@String","params":{"content":"organization.publicTrial.active"}}},"break":true},{"component":"data2-core-types@FieldReference","params":{"key":{"component":"data2-core-primitives@String","params":{"content":"settings.defaultAccessPolicy"}}},"break":true}],"pagination":{"size":{"component":"data2-core-primitives@Number","params":{"content":1}}},"staticPagination":{"size":{"component":"data2-core-primitives@Number","params":{"content":1}}},"policies":[{"component":"data2-core-auth@Policy","params":{"allow":{"params":{"actions":[{"params":{"components":[{"params":{"query":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$params.query"}}}},"field":{"component":"data2-core-primitives@String","params":{"content":"_id"}},"fieldType":"string"},"component":"data2@7KkQq0vK4a7D2gg6IVJT7"},{"params":{"query":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$params.query"}}}},"field":{"component":"data2-core-primitives@String","params":{"content":"domain"}},"fieldType":"string"},"component":"data2@7KkQq0vK4a7D2gg6IVJT7"},{"params":{"query":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$params.query"}}}},"field":{"component":"data2-core-primitives@String","params":{"content":"customDomains"}},"fieldType":"string"},"component":"data2@7KkQq0vK4a7D2gg6IVJT7"}]},"component":"data2-core-logical-operators@Or"}]},"component":"data2-core-flow@Series"}}}]},"reference":"SystemsDataSet","updatedAt":"2026-08-07T21:51:24.037Z","createdAt":"2020-07-20T20:31:21.838Z"},{"_id":"5f1601ce0528b92601890f7c","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"pagination":{"size":1000},"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"ComponentsTableDataSource"}},"sort":{"params.package":1,"params.component":1},"pk":"_id","autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"staticFilter":{"system":{"exists":{"params":{"content":false},"component":"data2-core-primitives@Boolean"}}},"filter":{"system":{"exists":{"params":{"content":false},"component":"data2-core-primitives@Boolean"}}}},"reference":"ComponentsDataSet","updatedAt":"2025-11-05T19:37:01.935Z","createdAt":"2020-07-20T20:42:54.898Z"},{"_id":"5f9041dbc8da12be8b94aea4","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"pagination":{"size":2000},"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"ComponentsTableDataSource"}},"pk":"_id","autoEdit":true,"master":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"_id"}}},"autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"policies":{"params":{"allowGet":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2@hkXy-UhMjhyfptdE6_fpW"}},"reference":"UserComponentsDataSet","updatedAt":"2025-11-06T21:06:58.095Z","createdAt":"2020-07-20T20:44:09.350Z"},{"_id":"65d8c4fabc9dbb8f94de8d53","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"ExternalComponentInstancesTableDataSource"}},"pk":"_id","autoEdit":true,"master":{"params":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"_id"}}},"component":"data2-core-types@DataSetMaster"},"autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"policies":{"params":{"allowGet":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2@hkXy-UhMjhyfptdE6_fpW"}},"reference":"ExternalComponentInstancesDataSet","updatedAt":"2025-11-06T21:07:23.742Z","createdAt":"2024-02-23T16:17:01.816Z"},{"reference":"SystemsTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[{"_id":"65a86528721f5a092783289d","name":"Natura Brasil CB","domain":"natura-br","visibility":"private","settings":{"defaultAccessPolicy":"private"},"updatedAt":"2026-08-19T20:06:13.815Z","createdAt":"2024-01-17T23:39:20.806Z"}]}},{"reference":"ComponentsTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[{"_id":"5f52a278a575399a45d239b4","component":"data2-core-types@Component","params":{"package":"data2-core-primitives","component":"Router","interactions":{"component":"data2-core-types@FieldSet","params":{"fields":{"goBack":{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-types@Function"}},"definition":{"component":"data2-core-functions@Function","params":{"body":{"preventEvaluation":true,"component":"data2-core-types@Getter","params":{"module":{"component":"data2-core-types@This","params":{}},"prop":"history.goBack","args":[]}}}},"icon":{"component":"data2-core-primitives@String","params":{"content":"arrow-left"}},"visibility":"public"}},"goTo":{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"definition":{"component":"data2-core-functions@Function","params":{"body":{"preventEvaluation":true,"component":"data2-core-types@Getter","params":{"module":{"component":"data2-core-types@This","params":{}},"prop":"history.push","args":[{"component":"data2-core-types@Reference","params":{"reference":"url"}},{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"preserveQuery"}}}}]}},"parameters":[{"component":"data2-core-primitives@String","params":{"content":"url"}},{"component":"data2-core-primitives@String","params":{"content":"preserveQuery"}}]},"break":true},"icon":{"component":"data2-core-primitives@String","params":{"content":"share"}},"visibility":"public","arguments":[{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Path to route"}},"description":{"component":"data2-core-primitives@String","params":{"content":"Path to redirect user"}},"visibility":"public","required":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2-core-types@ComponentParameter"},{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Boolean"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Preserve Query"}},"description":{"component":"data2-core-primitives@String","params":{"content":"Preserve query string parameters preserve query parameters on navigating."}},"visibility":"public","required":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2-core-types@ComponentParameter"}]}},"open":{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-types@Function"}},"definition":{"component":"data2-core-functions@Function","params":{"body":{"preventEvaluation":true,"component":"data2-core-types@Getter","params":{"module":{"component":"data2-core-types@This","params":{}},"prop":"history.push","args":[{"pathname":{"component":"data2-core-types@Reference","params":{"reference":"value"}}}]}},"parameters":["value"]}},"icon":{"component":"data2-core-primitives@String","params":{"content":"share"}},"visibility":"public","arguments":[{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Link to open"}},"description":{"component":"data2-core-primitives@String","params":{"content":""}},"visibility":"public","required":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2-core-types@ComponentParameter"},{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Target"}},"description":{"component":"data2-core-primitives@String","params":{"content":"Where to open the link"}},"visibility":"public","required":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"oneOf":[{"params":{"content":"_blank"},"component":"data2-core-primitives@String"},{"params":{"content":"_self"},"component":"data2-core-primitives@String"},{"params":{"content":"_parent"},"component":"data2-core-primitives@String"},{"params":{"content":"_top"},"component":"data2-core-primitives@String"}]},"component":"data2-core-types@ComponentParameter"}]}},"close":{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-types@Function"}},"definition":{"component":"data2-core-functions@Function","params":{"body":{"preventEvaluation":true,"component":"data2-core-types@Getter","params":{"module":{"params":{},"component":"data2-core-web@Window"},"prop":"close"}},"parameters":["value"]}},"icon":{"component":"data2-core-primitives@String","params":{"content":"times"}},"visibility":"public","arguments":[{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Link to open"}},"description":{"component":"data2-core-primitives@String","params":{"content":""}},"visibility":"public","required":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2-core-types@ComponentParameter"},{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Target"}},"description":{"component":"data2-core-primitives@String","params":{"content":"Where to open the link"}},"visibility":"public","required":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"oneOf":[{"params":{"content":"_blank"},"component":"data2-core-primitives@String"},{"params":{"content":"_self"},"component":"data2-core-primitives@String"},{"params":{"content":"_parent"},"component":"data2-core-primitives@String"},{"params":{"content":"_top"},"component":"data2-core-primitives@String"}]},"component":"data2-core-types@ComponentParameter"}],"description":{"component":"data2-core-primitives@String","params":{"content":"Closes a window that was opened via router.open."}}}}}}}}},{"_id":"620d28658271aa4129919d89","component":"data2-core-types@Component","params":{"package":"data2-interface-services","component":"DeviceController","interactions":{"params":{"fields":{"postMessage":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"arguments":[{"component":"data2-core-types@ComponentParameter","params":{"component":"data2-core-primitives@String","title":{"component":"data2-core-primitives@String","params":{"content":"data"}}}}]},"component":"data2-core-types@ComponentParameter"},"print":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"arguments":[{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Object"}},"flat":{"component":"data2-core-primitives@Boolean","params":{"content":true}},"parameters":{"zoom":{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Number"}},"title":{"component":"data2-core-primitives@String","params":{"content":"zoom"}},"visibility":"public"}}},"visibility":"public"},"component":"data2-core-types@ComponentParameter"}],"visibility":"public"},"component":"data2-core-types@ComponentParameter"},"share":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}}},"component":"data2-core-types@ComponentParameter"},"clipboard.copy":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"arguments":[{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}}}}]},"component":"data2-core-types@ComponentParameter"},"clipboard.paste":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"arguments":[{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}}}}]},"component":"data2-core-types@ComponentParameter"},"download":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"visibility":"public","arguments":[{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Filename"}}}},{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Content"}}}},{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Object"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Options"}},"parameters":{"params":{"fields":{"type":{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Mimetype"}}}}}},"component":"data2-core-types@FieldSet"}}}]},"component":"data2-core-types@ComponentParameter"},"downloadUrl":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"visibility":"public","arguments":[{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Filename"}}}},{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Url"}}}}]},"component":"data2-core-types@ComponentParameter"},"promptFiles":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"arguments":[{"component":"data2-core-types@ComponentParameter","params":{"component":"data2-core-primitives@Object","flat":{"component":"data2-core-primitives@Boolean","params":{"content":true}},"parameters":{"params":{"fields":{"multiple":{"component":"data2-core-types@ComponentParameter","params":{"title":{"component":"data2-core-primitives@String","params":{"content":"Multiple"}},"description":{"component":"data2-core-primitives@String","params":{"content":"Whether or not to allow selecting multiple files"}},"component":"data2-core-primitives@Boolean"}},"acceptedFormats":{"component":"data2-core-types@ComponentParameter","params":{"title":{"component":"data2-core-primitives@String","params":{"content":"Accepted Formats"}},"description":{"component":"data2-core-primitives@String","params":{"content":"Accepted file formats"}},"component":"data2-core-primitives@String","list":{"component":"data2-core-primitives@Boolean","params":{"content":true}}}},"timeout":{"component":"data2-core-types@ComponentParameter","params":{"title":{"component":"data2-core-primitives@String","params":{"content":"Timeout"}},"description":{"component":"data2-core-primitives@String","params":{"content":"Max milliseconds to wait for file upload"}},"component":"data2-core-primitives@Number"}}}},"component":"data2-core-types@FieldSet"}}}],"visibility":"public"},"component":"data2-core-types@ComponentParameter"},"meetingRecord":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"visibility":"public","definition":{"params":{"actions":[{"params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"meeting"}},"script":{"component":"data2-core-primitives@String","params":{"content":"(function() {\n let mediaRecorder;\n let audioChunks = [];\n let combinedStream;\n let audioContext;\n \n window.meetingCapture = async function() {\n try {\n // Solicitar acesso ao áudio da guia (e vídeo, que será ignorado depois)\n const tabStream = await navigator.mediaDevices.getDisplayMedia({ \n video: true, // Necessário para alguns navegadores\n audio: true\n });\n \n // Remover a trilha de vídeo\n const tabAudioTrack = tabStream.getAudioTracks()[0];\n \n // Solicitar acesso ao microfone\n const micStream = await navigator.mediaDevices.getUserMedia({ audio: true });\n const micAudioTrack = micStream.getAudioTracks()[0];\n \n // Criar um novo MediaStream com ambas as trilhas de áudio\n combinedStream = new MediaStream([tabAudioTrack, micAudioTrack]);\n \n // Criar um contexto de áudio para misturar os streams\n audioContext = new AudioContext();\n const destination = audioContext.createMediaStreamDestination();\n \n // Conectar a trilha de áudio da guia\n const tabSource = audioContext.createMediaStreamSource(new MediaStream([tabAudioTrack]));\n tabSource.connect(destination);\n \n // Conectar a trilha de áudio do microfone\n const micSource = audioContext.createMediaStreamSource(new MediaStream([micAudioTrack]));\n micSource.connect(destination);\n \n // Iniciar gravação com o stream misturado\n mediaRecorder = new MediaRecorder(destination.stream);\n audioChunks = [];\n mediaRecorder.ondataavailable = (e) => audioChunks.push(e.data);\n mediaRecorder.start();\n \n console.log('Gravação iniciada. Chame meetingCaptureStop() para finalizar.');\n } catch (error) {\n console.error('Erro ao iniciar a captura:', error);\n }\n };\n \n window.meetingCaptureStop = function() {\n return new Promise((resolve, reject) => {\n if (!mediaRecorder) {\n reject('Nenhuma gravação em andamento.');\n return;\n }\n \n mediaRecorder.onstop = () => {\n const audioBlob = new Blob(audioChunks, { type: 'audio/webm' });\n combinedStream.getTracks().forEach(track => track.stop());\n audioContext.close();\n \n resolve(audioBlob);\n console.log('Gravação finalizada. O arquivo de áudio está pronto para upload.');\n };\n \n mediaRecorder.stop();\n });\n };\n})();"}}},"component":"data2-core-web@Script"},{"component":"data2-core-types@Getter","params":{"module":{"params":{},"component":"data2-core-web@Window"},"prop":{"component":"data2-core-primitives@String","params":{"content":"meetingCapture"}}}}]},"component":"data2-core-flow@Series"}},"component":"data2-core-types@ComponentParameter"},"meetingRecordStop":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"visibility":"public","arguments":[{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Filename"}}}},{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Content"}}}},{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Object"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Options"}},"parameters":{"params":{"fields":{"type":{"component":"data2-core-types@ComponentParameter","params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@String"}},"title":{"component":"data2-core-primitives@String","params":{"content":"Mimetype"}}}}}},"component":"data2-core-types@FieldSet"}}}],"definition":{"params":{"actions":[{"component":"data2-core-types@Getter","params":{"module":{"params":{},"component":"data2-core-web@Window"},"prop":{"component":"data2-core-primitives@String","params":{"content":"meetingCaptureStop"}}}}]},"component":"data2-core-flow@Series"}},"component":"data2-core-types@ComponentParameter"},"notify":{"params":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core-primitives@Function"}},"visibility":"private","arguments":[{"component":"data2-core-types@ComponentParameter","params":{"component":"data2-core-primitives@Object","parameters":{"title":{"params":{"component":"data2-core-primitives@String","index":{"component":"data2-core-primitives@Number","params":{"content":0}},"title":{"component":"data2-core-primitives@String","params":{"content":"title"}}},"component":"data2-core-types@ComponentParameter"},"sound":{"params":{"component":"data2-core-types@FileComponentUrlReference","index":{"component":"data2-core-primitives@Number","params":{"content":1}},"title":{"component":"data2-core-primitives@String","params":{"content":"sound"}}},"component":"data2-core-types@ComponentParameter"}},"flat":{"component":"data2-core-primitives@Boolean","params":{"content":true}}}}]},"component":"data2-core-types@ComponentParameter"}}},"component":"data2-core-types@FieldSet"}}},{"_id":"6a74bb8c54c8818182efe799","component":"data2-core-types@Component","system":"65a86528721f5a092783289d","params":{"extends":"data2-core-primitives@Block","component":"kUraDashboard","package":"natura-br","definition":{"preventEvaluation":true,"component":"data2-core-types@Definition","params":{"def":{"component":"data2-code-components@CodeHost","params":{"code":{"component":"data2-core-primitives@String","params":{"content":"export default {\n css: `\n :host { display:block; width:100%; height:100%; }\n .wrap { font-family: ui-sans-serif, -apple-system, \"Segoe UI\", Roboto, sans-serif;\n color:#1b1b1f; background:#fafafa; padding:26px 30px 34px; width:100%;\n min-height:100%; box-sizing:border-box; }\n .head { display:flex; align-items:baseline; justify-content:space-between; gap:16px;\n flex-wrap:wrap; margin-bottom:16px; }\n h1 { font-size:20px; font-weight:650; margin:0; letter-spacing:-0.01em; }\n .sub { font-size:12.5px; color:#6b6b73; }\n .mono { font-family: ui-monospace, \"SF Mono\", Menlo, monospace; font-size:11.5px; }\n\n .filtros { display:flex; gap:10px; flex-wrap:wrap; align-items:flex-end;\n background:#fff; border:1px solid #e8e8ec; border-radius:10px;\n padding:13px 15px; margin-bottom:20px; }\n .fgrp { display:flex; flex-direction:column; gap:5px; }\n .fgrp label { font-size:10px; text-transform:uppercase; letter-spacing:.06em;\n color:#8a8a93; font-weight:650; }\n select, input { font:inherit; font-size:12.5px; padding:6px 9px; border-radius:7px;\n border:1px solid #dcdce2; background:#fff; color:#1b1b1f; min-width:132px;\n box-sizing:border-box; }\n input { min-width:118px; }\n select:focus, input:focus { outline:2px solid #c9d6ee; outline-offset:-1px; border-color:#a9c3ea; }\n .limpar { margin-left:auto; align-self:flex-end; font-size:12px; color:#6b6b73;\n background:none; border:1px solid #dcdce2; border-radius:7px; padding:7px 12px;\n cursor:pointer; font-family:inherit; }\n .limpar:hover { background:#f4f4f7; }\n .contagem { align-self:flex-end; font-size:12px; color:#6b6b73; padding-bottom:7px; }\n\n .grid { display:grid; gap:13px; grid-template-columns:repeat(5,minmax(0,1fr));\n margin-bottom:22px; }\n @media (max-width:1180px) { .grid { grid-template-columns:repeat(3,minmax(0,1fr)); } }\n @media (max-width:720px) { .grid { grid-template-columns:repeat(2,minmax(0,1fr)); } }\n .kpi { background:#fff; border:1px solid #e8e8ec; border-radius:10px; padding:14px 15px; }\n .kpi .lbl { font-size:10.5px; text-transform:uppercase; letter-spacing:.06em;\n color:#8a8a93; font-weight:650; line-height:1.35; }\n .kpi .val { font-size:24px; font-weight:640; margin-top:6px; letter-spacing:-0.02em;\n font-variant-numeric:tabular-nums; }\n .kpi .hint { font-size:11px; color:#8a8a93; margin-top:3px; }\n .kpi.warn .val { color:#b4402a; }\n\n .cols { display:grid; gap:16px; grid-template-columns:repeat(auto-fit,minmax(300px,1fr));\n margin-bottom:16px; }\n .card { background:#fff; border:1px solid #e8e8ec; border-radius:10px; padding:16px 17px 19px; }\n .card.full { grid-column:1/-1; }\n .card h2 { font-size:12px; text-transform:uppercase; letter-spacing:.06em;\n color:#6b6b73; margin:0 0 13px; font-weight:650; }\n\n .bar { display:grid; grid-template-columns:1fr auto; gap:10px; align-items:center;\n margin-bottom:8px; }\n .bar .track { position:relative; height:22px; background:#f2f2f5; border-radius:5px;\n overflow:hidden; }\n .bar .fill { position:absolute; inset:0 auto 0 0; border-radius:5px; }\n .bar .name { position:absolute; left:9px; right:9px; top:0; line-height:22px; font-size:12px;\n white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }\n .bar .n { font-variant-numeric:tabular-nums; color:#6b6b73; font-size:12.5px;\n min-width:78px; text-align:right; }\n\n table { width:100%; border-collapse:collapse; font-size:12.5px; }\n th { text-align:left; font-size:10.5px; text-transform:uppercase; letter-spacing:.05em;\n color:#8a8a93; font-weight:650; padding:0 8px 8px 0; border-bottom:1px solid #ececf0; }\n td { padding:8px 8px 8px 0; border-bottom:1px solid #f4f4f7;\n font-variant-numeric:tabular-nums; vertical-align:top; }\n tr.sess { cursor:pointer; }\n tr.sess:hover td { background:#fbfbfd; }\n tr.sess.on td { background:#f5f7fb; }\n .caret { display:inline-block; width:12px; color:#a0a0a8; }\n\n .pill { display:inline-block; padding:2px 8px; border-radius:99px; font-size:11px;\n font-weight:650; white-space:nowrap; }\n .p-retida { background:#e6f4ea; color:#1c6b3a; }\n .p-devolvida { background:#fdf0e3; color:#8a5220; }\n .p-abandono_pre_agente, .p-abandono_durante { background:#fbeaea; color:#98342c; }\n .p-queda_tecnica { background:#eee9fb; color:#54399b; }\n .p-sem_classificacao { background:#f0f0f3; color:#6b6b73; }\n .p-aberto { background:#fdf0e3; color:#8a5220; }\n\n .detalhe { background:#f7f8fa; border-left:2px solid #cfd6e2; }\n .detalhe td { border-bottom:1px solid #eceef2; padding:0; }\n .svc { display:grid; grid-template-columns:26px 1fr auto auto; gap:10px; align-items:center;\n padding:7px 12px 7px 14px; font-size:12px; border-bottom:1px solid #eceef2; }\n .svc:last-child { border-bottom:none; }\n .svc .ord { color:#a0a0a8; font-size:11px; font-variant-numeric:tabular-nums; }\n .svc .par { color:#8a8a93; font-size:11px; }\n .svc .lat { font-variant-numeric:tabular-nums; min-width:56px; text-align:right; }\n .svc .lat.slow { color:#b4402a; font-weight:650; }\n .svc .bad { color:#98342c; font-weight:650; }\n .semsvc { padding:9px 14px; color:#8a8a93; font-size:12px; }\n\n .empty { color:#8a8a93; font-size:13px; padding:9px 0; }\n .err { background:#fbeaea; border:1px solid #f0cfcb; color:#98342c; padding:12px 14px;\n border-radius:8px; font-size:13px; }\n .foot { margin-top:18px; font-size:11.5px; color:#9a9aa2; line-height:1.65; }\n `,\n\n async mounted(d2) {\n if (!d2.state.f) {\n d2.state.f = { periodo: 'tudo', outcome: 'todos', consultora: '', servico: 'todos' }\n }\n const ref = d2.param('fonteRush', 'poc-ura-metricas')\n try {\n const res = await d2.rush(ref).invoke({})\n const out = (res && res.data) ? res.data : res\n d2.setState({\n rows: (out && out.chamadas) || [],\n svcs: (out && out.servicos) || [],\n canc: (out && out.cancelamentos) || [],\n fechadas: {},\n loaded: true\n })\n } catch (e) {\n d2.setState({ erro: String((e && e.message) || e), loaded: true })\n }\n\n const raiz = d2.root\n const aplicaFiltro = (e) => {\n const el = e.target && e.target.closest && e.target.closest('[data-f]')\n if (!el) return\n const f = Object.assign({}, d2.state.f)\n f[el.dataset.f] = el.value\n d2.setState({ f: f })\n }\n d2.on(raiz, 'change', aplicaFiltro)\n d2.on(raiz, 'input', aplicaFiltro)\n d2.on(raiz, 'click', (e) => {\n const alvo = e.target\n if (!alvo || !alvo.closest) return\n if (alvo.closest('[data-limpar]')) {\n d2.setState({ f: { periodo: 'tudo', outcome: 'todos', consultora: '', servico: 'todos' } })\n return\n }\n const linha = alvo.closest('[data-sess]')\n if (!linha) return\n const id = linha.dataset.sess\n const fech = Object.assign({}, d2.state.fechadas || {})\n if (fech[id]) { delete fech[id] } else { fech[id] = 1 }\n d2.setState({ fechadas: fech })\n })\n },\n\n render(d2) {\n const titulo = d2.param('titulo', 'URA de voz — POC')\n if (!d2.state.loaded) return `
Carregando…
`\n if (d2.state.erro) {\n return `

${titulo}

\n
Não consegui ler as métricas.
\n ${d2.state.erro}
`\n }\n\n const f = d2.state.f || { periodo: 'tudo', outcome: 'todos', consultora: '', servico: 'todos' }\n const todas = d2.state.rows || []\n const todosSvc = d2.state.svcs || []\n const canc = d2.state.canc || []\n const num = (v) => d2.fmt.number(v)\n const dt = (r) => String(r.timestamp || r.createdAt || '')\n\n let corte = null\n if (f.periodo !== 'tudo') {\n const dias = Number(f.periodo)\n corte = new Date(Date.now() - dias * 864e5).toISOString()\n }\n\n const svcDeCall = {}\n todosSvc.forEach(s => {\n const k = s.call_id || '?'\n svcDeCall[k] = svcDeCall[k] || []\n svcDeCall[k].push(s)\n })\n Object.keys(svcDeCall).forEach(k =>\n svcDeCall[k].sort((a, b) => (Number(a.ordem) || 0) - (Number(b.ordem) || 0)))\n\n const rows = todas.filter(r => {\n if (corte && dt(r) < corte) return false\n if (f.outcome !== 'todos' && (r.outcome || 'sem_classificacao') !== f.outcome) return false\n if (f.consultora && !String(r.consultant_id || '').includes(f.consultora.trim())) return false\n if (f.servico !== 'todos') {\n const lista = (r.usecases || []).concat((svcDeCall[r.call_id] || []).map(s => s.usecase))\n if (!lista.some(u => u === f.servico)) return false\n }\n return true\n })\n const idsVisiveis = {}\n rows.forEach(r => { idsVisiveis[r.call_id] = 1 })\n const svcs = todosSvc.filter(s => idsVisiveis[s.call_id])\n\n const n = rows.length\n const nAll = todas.length\n const pct = (a, b) => b ? Math.round((a / b) * 100) + '%' : '—'\n const sum = (arr, f2) => arr.reduce((t, r) => t + (Number(r[f2]) || 0), 0)\n const avg = (arr, f2) => { const c = arr.filter(r => r[f2] != null).length; return c ? sum(arr, f2) / c : 0 }\n\n const byOutcome = {}\n rows.forEach(r => { const k = r.outcome || 'sem_classificacao'; byOutcome[k] = (byOutcome[k] || 0) + 1 })\n const retidas = byOutcome.retida || 0\n const devolvidas = byOutcome.devolvida || 0\n const abandonos = (byOutcome.abandono_pre_agente || 0) + (byOutcome.abandono_durante || 0)\n const intencao = rows.filter(r => r.transferred_intent).length\n const feitas = rows.filter(r => r.transferred_done).length\n const errosSvc = svcs.filter(s => s.erro === true).length\n const latVals = svcs.filter(s => s.latencia_s != null).map(s => Number(s.latencia_s))\n const latMax = latVals.length ? Math.max.apply(null, latVals) : 0\n const latAvg = latVals.length ? latVals.reduce((a, b) => a + b, 0) / latVals.length : 0\n const comCsat = rows.filter(r => r.csat_score != null)\n const csat = comCsat.length ? sum(comCsat, 'csat_score') / comCsat.length : null\n\n const svcAgg = {}\n svcs.forEach(s => {\n const k = s.usecase || '—'\n svcAgg[k] = svcAgg[k] || { n: 0, lat: [], err: 0 }\n svcAgg[k].n++\n if (s.latencia_s != null) svcAgg[k].lat.push(Number(s.latencia_s))\n if (s.erro === true) svcAgg[k].err++\n })\n const svcTop = Object.keys(svcAgg).map(k => {\n const a = svcAgg[k]\n const m = a.lat.length ? a.lat.reduce((x, y) => x + y, 0) / a.lat.length : null\n return { nome: k, n: a.n, lat: m, err: a.err }\n }).sort((a, b) => b.n - a.n)\n const svcMax = svcTop.length ? svcTop[0].n : 1\n\n const motAgg = {}\n canc.forEach(c => {\n const k = c.motivo || 'sem motivo registrado'\n motAgg[k] = (motAgg[k] || 0) + 1\n })\n const motTop = Object.keys(motAgg).map(k => [k, motAgg[k]]).sort((a, b) => b[1] - a[1])\n const motMax = motTop.length ? motTop[0][1] : 1\n\n const porDia = {}\n rows.forEach(r => {\n const dia = dt(r).slice(0, 10)\n if (!dia) return\n porDia[dia] = (porDia[dia] || 0) + 1\n })\n const dias = Object.keys(porDia).sort().slice(-21)\n const diaMax = dias.reduce((m, d) => Math.max(m, porDia[d]), 1)\n\n const cores = {\n retida: '#8fd0a6', devolvida: '#f2c48d', abandono_pre_agente: '#eba9a2',\n abandono_durante: '#eba9a2', queda_tecnica: '#bfaeea', sem_classificacao: '#dcdce2'\n }\n const ordem = ['retida', 'devolvida', 'abandono_pre_agente', 'abandono_durante', 'queda_tecnica', 'sem_classificacao']\n const outList = ordem.filter(k => byOutcome[k]).map(k => [k, byOutcome[k]])\n\n const nomesSvc = Object.keys(\n todosSvc.reduce((a, s) => { if (s.usecase) a[s.usecase] = 1; return a }, \n todas.reduce((a, r) => { (r.usecases || []).forEach(u => { if (u) a[u] = 1 }); return a }, {}))\n ).sort()\n\n const opt = (v, lbl, cur) => ``\n const kpi = (lbl, val, hint, warn) =>\n `
${lbl}
\n
${val}
${hint ? `
${hint}
` : ''}
`\n const barra = (nome, valor, max, cor, sufixo) => `\n
\n
\n
${nome}
\n
${sufixo || num(valor)}
`\n\n const linhaSessao = (r) => {\n const aberta = !(d2.state.fechadas || {})[r.call_id]\n const lista = svcDeCall[r.call_id] || []\n const principal = `\n \n ${aberta ? '▾' : '▸'}\n ${dt(r).slice(5, 16).replace('T', ' ')}\n ${r.consultant_id || '—'}\n ${r.caller_number || '—'}\n ${(r.outcome || '—').replace(/_/g, ' ')}\n ${r.duration_s != null ? r.duration_s + 's' : '—'}\n ${lista.length || r.usecases_count || 0}\n ${r.ai_tokens != null ? d2.fmt.compact(r.ai_tokens) : '—'}\n `\n if (!aberta) return principal\n const corpo = lista.length\n ? lista.map(s => `\n
\n
${Number(s.ordem) + 1}
\n
${s.usecase || '—'}\n ${s.parametros && s.parametros !== '{}' ? ` ${s.parametros}` : ''}
\n
= 8 ? ' slow' : ''}\">${s.latencia_s != null ? Number(s.latencia_s).toFixed(2) + 's' : '—'}
\n
${s.erro === true ? 'erro' : 'ok'}
\n
`).join('')\n : `
Serviços por chamada só são gravados a partir de 06/08.\n Esta sessão registrou: ${(r.usecases || []).join(', ') || '—'}
`\n return principal + `${corpo}`\n }\n\n return `\n
\n
\n
\n

${titulo}

\n
${num(n)} de ${num(nAll)} ${nAll === 1 ? 'chamada' : 'chamadas'}\n ${dias.length ? ' · ' + dias[0] + ' a ' + dias[dias.length - 1] : ''}\n · ${num(svcs.length)} serviços consumidos
\n
\n
poc-ura-chamadas · poc-ura-servicos
\n
\n\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
${n === nAll ? 'sem filtro' : num(nAll - n) + ' fora do filtro'}
\n \n
\n\n
\n ${kpi('Retido na IA', pct(retidas, n), num(retidas) + ' de ' + num(n))}\n ${kpi('Devolvido', pct(devolvidas, n), num(devolvidas) + ' pediram atendente')}\n ${kpi('Abandono', pct(abandonos, n), num(abandonos) + ' chamadas')}\n ${kpi('Duração média', Math.round(avg(rows, 'duration_s')) + 's', 'por chamada')}\n ${kpi('Serviços por sessão', n ? (svcs.length / n).toFixed(1) : '—', num(svcs.length) + ' no total')}\n ${kpi('Latência média', latVals.length ? latAvg.toFixed(1) + 's' : '—',\n num(latVals.length) + ' medições')}\n ${kpi('Latência máxima', latMax ? latMax.toFixed(1) + 's' : '—',\n latMax >= 8 ? 'acima do tolerável por voz' : 'pico observado', latMax >= 8)}\n ${kpi('Erros de serviço', num(errosSvc), errosSvc ? 'verificar' : 'nenhum', errosSvc > 0)}\n ${kpi('Tokens de IA', d2.fmt.compact(sum(rows, 'ai_tokens')),\n 'média ' + d2.fmt.compact(Math.round(avg(rows, 'ai_tokens'))))}\n ${kpi('CSAT', csat != null ? csat.toFixed(1) : '—',\n csat != null ? num(comCsat.length) + ' respostas' : 'nenhuma resposta ainda', csat == null)}\n
\n\n
\n
\n

Desfecho da chamada

\n ${outList.length\n ? outList.map(([k, v]) => barra(k.replace(/_/g, ' '), v, n, cores[k])).join('')\n : '
sem chamadas no filtro
'}\n
\n\n
\n

Volume por dia

\n ${dias.length\n ? dias.map(d => barra(d.slice(5), porDia[d], diaMax, '#b9c0cc')).join('')\n : '
sem chamadas no filtro
'}\n
\n\n
\n

Transferência

\n \n \n \n \n
EtapaChamadas
Pediu atendente${num(intencao)}
Transferência concluída${num(feitas)}
\n ${intencao && !feitas\n ? `
Intenção sem conclusão: o sinal de TRANSFER passou a ser enviado\n em 06/08 — antes disso o destino apontava para /hangup.
`\n : ''}\n
\n\n
\n

Motivos de cancelamento

\n ${motTop.length\n ? motTop.map(([k, v]) => barra(k, v, motMax, k === 'sem motivo registrado' ? '#dcdce2' : '#f2c48d')).join('')\n : '
nenhum cancelamento registrado
'}\n
\n\n
\n

Fila de cancelamentos

\n ${canc.length\n ? `\n \n ${canc.slice().sort((a, b) => String(b.createdAt || '').localeCompare(String(a.createdAt || '')))\n .slice(0, 20).map(c => `\n \n \n \n \n \n `).join('')}\n
ProtocoloQuandoConsultoraPedidoMotivoStatus
${c.protocol_number || '—'}${String(c.createdAt || '').slice(5, 16).replace('T', ' ')}${c.consultant_id || '—'}${c.order_id || '—'}${c.motivo_codigo ? c.motivo_codigo + ' — ' : ''}${c.motivo || 'não coletado'}${c.status || '—'}
\n
Nada consome esta fila ainda — o registro é honesto, mas alguém\n (ou um Scheduler) precisa processar para o prazo de 2 dias úteis valer.
`\n : '
nenhum cancelamento registrado
'}\n
\n\n
\n

Serviços consumidos — volume, latência média e erros

\n ${svcTop.length\n ? svcTop.map(s => barra(\n s.nome, s.n, svcMax,\n s.lat != null && s.lat >= 8 ? '#eba9a2' : '#a9c3ea',\n num(s.n) + (s.lat != null ? ' · ' + s.lat.toFixed(1) + 's' : '') + (s.err ? ' · ' + s.err + ' erro' : '')\n )).join('')\n : '
sem serviços no filtro
'}\n
\n\n
\n

Sessões e serviços consumidos — clique na linha para recolher

\n ${n\n ? `\n \n \n \n ${rows.slice().sort((a, b) => dt(b).localeCompare(dt(a))).map(linhaSessao).join('')}\n
QuandoConsultoraTelefoneDesfechoDuraçãoServiçosTokens
`\n : '
nenhuma chamada no filtro
'}\n
\n
\n\n
\n Uma linha por chamada e uma por serviço consumido, escritas pelo\n finish-call-webhook no fim do atendimento.\n Não coberto aqui: tempo até atender e queda técnica, que vivem no log da borda SIP e\n precisam de reconciliação — hoje uma queda nossa aparece como abandono.\n Volume de contato, abandono e transbordo da URA são da Wittel; ocorrências abertas, da Natura.\n
\n
`\n }\n}"}},"titulo":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"titulo"}}}},"fonteRush":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"fonteRush"}}}}}}}}}},{"_id":"6a75bb3a464ed6666136874b","component":"data2-core-types@Component","system":"65a86528721f5a092783289d","params":{"extends":"data2-core-primitives@Block","component":"kUraConsole","package":"natura-br","definition":{"preventEvaluation":true,"component":"data2-core-types@Definition","params":{"def":{"component":"data2-code-components@CodeHost","params":{"code":{"component":"data2-core-primitives@String","params":{"content":"export default {\n css: `\n :host { display:block; width:100%; height:100%; }\n .app { display:grid; grid-template-columns:340px 1fr; height:100%; min-height:0;\n background:#0e0f13; color:#e8e8ee;\n font-family:ui-sans-serif,-apple-system,\"Segoe UI\",Roboto,sans-serif; font-size:14px; }\n .mono { font-family:ui-monospace,\"SF Mono\",Menlo,monospace }\n\n aside { border-right:1px solid #23252d; display:flex; flex-direction:column; min-height:0; background:#0b0c10 }\n .topo { padding:14px 16px 10px; border-bottom:1px solid #1a1c22 }\n .topo h1 { font-size:14px; margin:0 0 2px; font-weight:650 }\n .topo .s { font-size:11.5px; color:#7a7a86 }\n .ctl { display:flex; gap:8px; align-items:center; padding:9px 16px; border-bottom:1px solid #1a1c22;\n flex-wrap:wrap; font-size:12px; color:#8a8a96 }\n .ctl input[type=search] { flex:1; min-width:104px; background:#151720; border:1px solid #2a2c35;\n color:#e8e8ee; border-radius:6px; padding:5px 8px; font:inherit; font-size:12px }\n .ctl label { display:flex; gap:5px; align-items:center; cursor:pointer; white-space:nowrap }\n .lista { overflow:auto; flex:1; min-height:0 }\n .it { padding:9px 16px; border-bottom:1px solid #15171d; cursor:pointer;\n display:grid; grid-template-columns:1fr auto; gap:2px 8px }\n .it:hover { background:#14161d }\n .it.sel { background:#181d29; box-shadow:inset 3px 0 0 #5b8dd6 }\n .it.viva { box-shadow:inset 3px 0 0 #3fbf76 }\n .it.viva.sel { box-shadow:inset 3px 0 0 #7fe0a4; background:#14231b }\n .it .cid { font-family:ui-monospace,Menlo,monospace; font-size:11.5px; overflow:hidden;\n text-overflow:ellipsis; white-space:nowrap }\n .it.viva .cid { color:#7fe0a4; font-weight:650 }\n .it .meta { grid-column:1/-1; font-size:11px; color:#7a7a86; display:flex; gap:8px; flex-wrap:wrap;\n align-items:center }\n .it .hr { font-size:11px; color:#7a7a86; font-variant-numeric:tabular-nums }\n .dot { width:7px; height:7px; border-radius:99px; background:#3a3c46; display:inline-block }\n .dot.on { background:#3fbf76; box-shadow:0 0 7px #3fbf76 }\n\n main { overflow:auto; min-height:0; padding:18px 22px 40px }\n .vazio { color:#6a6a76; margin-top:60px; text-align:center }\n h2 { font-size:17px; margin:0 0 3px; font-weight:650; word-break:break-all }\n .sub { color:#8a8a96; font-size:12.5px }\n .cards { display:grid; gap:12px; grid-template-columns:repeat(auto-fit,minmax(206px,1fr)); margin:16px 0 18px }\n .card { background:#12141a; border:1px solid #23252d; border-radius:9px; padding:12px 14px }\n .card h3 { font-size:10.5px; text-transform:uppercase; letter-spacing:.06em; color:#7a7a86;\n margin:0 0 9px; font-weight:650 }\n .kv { display:grid; grid-template-columns:auto 1fr; gap:3px 10px; font-size:12.5px; margin:0 }\n .kv dt { color:#7a7a86 } .kv dd { margin:0; font-variant-numeric:tabular-nums; word-break:break-all }\n .big { font-size:22px; font-weight:640; letter-spacing:-.02em; font-variant-numeric:tabular-nums }\n .pill { display:inline-block; padding:2px 8px; border-radius:99px; font-size:11px; font-weight:650 }\n .ok { background:#14301f; color:#7fe0a4 } .idle { background:#26262e; color:#8a8a96 }\n\n .cmds { border:1px solid #23252d; border-radius:9px; padding:14px; background:#12141a; margin-bottom:16px }\n .cmds h3 { font-size:10.5px; text-transform:uppercase; letter-spacing:.06em; color:#7a7a86;\n margin:0 0 11px; font-weight:650 }\n .row { display:flex; gap:8px; flex-wrap:wrap; align-items:center; margin-bottom:10px }\n button { font:inherit; font-size:12.5px; padding:7px 13px; border-radius:7px; border:1px solid #2c2e37;\n background:#191b22; color:#e8e8ee; cursor:pointer; white-space:nowrap }\n button:hover { background:#22242d }\n button.t { border-color:#7a5a1e; background:#2a2113; color:#f0c882 }\n button.e { border-color:#6d2a26; background:#2a1614; color:#f0a49c }\n button.r { border-color:#2c5a86; background:#132234; color:#9ec8f0 }\n input[type=text] { background:#151720; border:1px solid #2a2c35; color:#e8e8ee; border-radius:6px;\n padding:6px 9px; font:inherit; font-size:12.5px }\n textarea { width:100%; background:#151720; border:1px solid #2a2c35; color:#e8e8ee; border-radius:6px;\n padding:8px 10px; font-family:ui-monospace,Menlo,monospace; font-size:12px; min-height:54px }\n .hint { font-size:11.5px; color:#6a6a76 }\n details summary { cursor:pointer; color:#8a8a96; font-size:12px; padding:4px 0 }\n table { width:100%; border-collapse:collapse; font-size:12px }\n td { padding:6px 10px 6px 0; border-bottom:1px solid #16181e; vertical-align:top; word-break:break-all }\n .log { font-family:ui-monospace,Menlo,monospace; font-size:11.5px; color:#8a8a96;\n max-height:220px; overflow:auto; border-top:1px solid #23252d; padding-top:10px; margin-top:6px }\n .log div { padding:2px 0 }\n .ln-ok { color:#7fe0a4 } .ln-err { color:#f0a49c }\n .teclado { display:grid; grid-template-columns:repeat(6,minmax(0,54px)); gap:6px }\n .tecla { font-size:15px; padding:9px 0; font-variant-numeric:tabular-nums }\n .eventos { max-height:320px; overflow:auto; border-top:1px solid #23252d; padding-top:8px }\n .portao { display:flex; align-items:center; justify-content:center; height:100%;\n background:#0e0f13; color:#e8e8ee;\n font-family:ui-sans-serif,-apple-system,\"Segoe UI\",Roboto,sans-serif }\n .caixa { width:330px; background:#12141a; border:1px solid #23252d; border-radius:12px; padding:26px 24px }\n .caixa h1 { font-size:16px; margin:0 0 3px; font-weight:650 }\n .caixa input { width:100%; background:#151720; border:1px solid #2a2c35; color:#e8e8ee;\n border-radius:7px; padding:9px 11px; font:inherit; font-size:13px }\n .chips { gap:6px; padding-top:7px; padding-bottom:8px }\n .chip { font-size:11px; padding:3px 9px; border-radius:99px; border:1px solid #2a2c35;\n background:#141620; color:#6a6a76; cursor:pointer; user-select:none }\n .chip.on { background:#1c2333; border-color:#3a4a66; color:#cfe0f5 }\n .tag { font-size:10px; padding:1px 6px; border-radius:4px; background:#22242d; color:#8a8a96 }\n .tag.t-genesys { background:#1d2b3a; color:#9ec8f0 }\n .tag.t-linphone { background:#2a2113; color:#f0c882 }\n .tag.t-sipp { background:#14301f; color:#7fe0a4 }\n .tag.t-55pbx { background:#2a1a2c; color:#d4a4e8 }\n .escada { display:grid; grid-template-columns:86px 1fr; gap:0 12px; font-size:11.5px }\n .escada .h { color:#7a7a86; font-family:ui-monospace,Menlo,monospace }\n .escada .l { border-left:2px solid #23252d; padding:3px 0 3px 12px; position:relative }\n .escada .l.out { color:#f0c882 } .escada .l.in { color:#9ec8f0 }\n .visor { min-width:120px; padding:6px 10px; border:1px solid #2a2c35; border-radius:6px;\n background:#151720; letter-spacing:.12em }\n select { background:#151720; border:1px solid #2a2c35; color:#e8e8ee; border-radius:6px;\n padding:5px 8px; font:inherit; font-size:12.5px }\n .ev-linha { cursor:pointer }\n .ev-linha:hover td { background:#191b24 }\n pre.pacote { margin:0; padding:9px 11px; background:#101219; border:1px solid #23252d;\n border-radius:6px; font:11.5px/1.55 ui-monospace,SFMono-Regular,Menlo,monospace;\n color:#c9d6e4; white-space:pre; overflow:auto; max-height:360px }\n pre.pacote.sip { color:#9ec8f0 }\n .pacote-rot { font-size:10.5px; text-transform:uppercase; letter-spacing:.1em;\n color:#6a6a76; margin:0 0 5px }\n `,\n\n async mounted(d2) {\n d2.setState({\n todas: [], sel: null, det: null, logs: [],\n busca: '', sovivas: false, auto: true, carregado: false,\n intervalo: 20, stats: null, dtmf: '', metodoDtmf: 'audio',\n meta: {}, tiposVis: { genesys: true, linphone: true, sipp: true, '55pbx': false, outro: false },\n senha: (function () { try { return localStorage.getItem('ura-console-senha') || '' } catch (e) { return '' } })(),\n negado: false,\n cruAberto: false,\n pacotes: {},\n metodoTexto: 'INFO',\n hdrsTexto: '{ \"Max-Forwards\": \"70\" }',\n corpoTexto: '',\n tipoConteudoTexto: 'application/sdp',\n ddrTexto: d2.param('ddrPadrao', '+551148905654'),\n // desligado por padrao: o ultimo Refer-To que o parceiro ditou nao tem user=phone.\n userPhone: false,\n // o REFER que funciona no trace da Wittel escapa os separadores do valor do\n // U2U (%3B / %3D). O parceiro ditou a forma crua. Da para mandar as duas.\n escaparU2u: false,\n // pede ao telecom server o enderecamento in-dialog (Request-URI do remote\n // target + Route: do route set + Contact). Vale para todos os comandos.\n emDialogo: true,\n // vazio = usa o host detectado no From da chamada. Persistido porque o\n // dominio BYOC do parceiro e sempre o mesmo entre sessoes.\n hostTexto: (function () { try { return localStorage.getItem('ura-console-host') || '' } catch (e) { return '' } })(),\n u2uTexto: (function () { try { return localStorage.getItem('ura-console-u2u') || '' } catch (e) { return '' } })(),\n referLivre: (function () { try { return localStorage.getItem('ura-console-refer-livre') || '' } catch (e) { return '' } })()\n })\n const comSenha = (o) => Object.assign({ senha: d2.state.senha || '' }, o || {})\n const checaNegado = (out) => {\n if (out && out.erro === 'acesso negado') { d2.setState({ negado: true }); return true }\n return false\n }\n\n const refLive = d2.param('rushLive', 'poc-ura-live')\n const refSinal = d2.param('rushSinal', 'poc-ura-signal')\n const vivas = new Set()\n let primeira = true\n\n const escreve = (msg, cls) => {\n const hora = new Date().toTimeString().slice(0, 8)\n d2.setState({ logs: [{ hora, msg, cls }].concat(d2.state.logs || []).slice(0, 60) })\n }\n\n const puxarLista = async () => {\n try {\n const r = await d2.rush(refLive).invoke(comSenha({}))\n const out = (r && r.data) ? r.data : r\n const lista = (out.chamadas || []).slice()\n .sort((a, b) => String(b.startTime || '').localeCompare(String(a.startTime || '')))\n const agora = lista.filter(c => c.ia_ativa === true || c.ack === true || c.state === 'conversation_ready')\n if (!primeira) agora.forEach(c => {\n if (!vivas.has(c.callId)) escreve('chamada nova ' + c.callId + ' de ' + c.caller, 'ln-ok')\n })\n primeira = false\n vivas.clear(); agora.forEach(c => vivas.add(c.callId))\n d2.setState({ todas: lista, total: out.total, vivasTotal: agora.length, carregado: true })\n // sem nada selecionado, abre sozinho na chamada viva mais recente\n if (!d2.state.sel && agora.length) {\n d2.setState({ sel: agora[0].callId, eventos: [], logsDe: null, logsCarregando: true })\n puxarDetalhe(); puxarLogs()\n }\n } catch (e) { escreve('erro ao ler a borda: ' + e, 'ln-err') }\n }\n\n const puxarDetalhe = async () => {\n if (!d2.state.sel) return\n try {\n const r = await d2.rush(refLive).invoke(comSenha({ callId: d2.state.sel }))\n const out = (r && r.data) ? r.data : r\n d2.setState({ det: (out.detalhe && out.detalhe.callId) ? out.detalhe : null })\n } catch (e) { d2.setState({ det: null }) }\n }\n\n const puxarStats = async () => {\n try {\n const r = await d2.rush('poc-ura-ctrl').invoke(comSenha({ acao: 'stats' }))\n const out = (r && r.data) ? r.data : r\n if (checaNegado(out)) return\n d2.setState({ stats: out.resposta || null, negado: false })\n } catch (e) { /* silencioso: saude é acessório */ }\n }\n\n const puxarLogs = async () => {\n const id = d2.state.sel\n if (!id) { d2.setState({ eventos: [], logsDe: null }); return }\n if (d2.state.logsDe !== id) d2.setState({ logsCarregando: true })\n let desde\n try {\n const naLista = (d2.state.todas || []).find(c => c.callId === id) || {}\n const inicio = (d2.state.det && d2.state.det.startTime) || naLista.startTime\n desde = inicio\n ? new Date(new Date(inicio).getTime() - 120000).toISOString()\n : new Date(Date.now() - 3600000).toISOString()\n } catch (e) { desde = new Date(Date.now() - 3600000).toISOString() }\n try {\n const r = await d2.rush('poc-ura-ctrl').invoke(comSenha({\n acao: 'logs',\n query: { callId: id, createdAt: { '$gte': desde }, '$limit': 300, '$sort': { timestamp: 1 } }\n }))\n // a seleção pode ter mudado enquanto a resposta vinha: descarta o atrasado\n if (d2.state.sel !== id) return\n const out = (r && r.data) ? r.data : r\n const corpo = (out.resposta && out.resposta.data) ? out.resposta.data : (out.resposta || {})\n d2.setState({\n eventos: corpo.eventos || [],\n logsDe: id,\n logsCarregando: false,\n logsErro: null,\n logsEm: new Date().toTimeString().slice(0, 8)\n })\n } catch (e) {\n if (d2.state.sel === id) d2.setState({\n eventos: [], logsDe: id, logsCarregando: false, logsErro: String((e && e.message) || e)\n })\n }\n }\n\n const puxarChamadasLog = async () => {\n try {\n const desde = new Date(Date.now() - 36 * 3600000).toISOString()\n const r = await d2.rush('poc-ura-ctrl').invoke(comSenha({ acao: 'logs', query: null, modoLog: 'chamadas', desde, limite: 200 }))\n const out = (r && r.data) ? r.data : r\n const corpo = (out.resposta && out.resposta.data) ? out.resposta.data : (out.resposta || {})\n const mapa = {}\n ;(corpo.chamadas || []).forEach(c => { mapa[c.callId] = c })\n d2.setState({ meta: mapa })\n } catch (e) { /* classificacao e acessoria */ }\n }\n\n const cmdDireto = async (extra) => {\n const sel2 = d2.state.sel\n if (!sel2) { escreve('nenhuma chamada selecionada', 'ln-err'); return }\n escreve('enviando ' + (extra.sinal || '') + '…')\n try {\n const r = await d2.rush(refSinal).invoke(comSenha(Object.assign({ callId: sel2 }, extra)))\n const out = (r && r.data) ? r.data : r\n if (out.ok) escreve(out.metodo + ' enviado · ' + JSON.stringify(out.headers_enviados) +\n (out.corpo_enviado ? ' · corpo: ' + String(out.corpo_enviado).replace(/\\n/g, ' ') : ''), 'ln-ok')\n else escreve((out.metodo || extra.sinal) + ' falhou · http ' + (out.status_http || '?') +\n ' · ' + (out.erro_servidor || out.erro || ''), 'ln-err')\n } catch (err) { escreve('erro: ' + err, 'ln-err') }\n puxarDetalhe(); puxarLogs()\n }\n\n const ctrl = async (corpo) => {\n escreve('enviando ' + corpo.acao + '…')\n try {\n const r = await d2.rush('poc-ura-ctrl').invoke(comSenha(corpo))\n const out = (r && r.data) ? r.data : r\n if (checaNegado(out)) { escreve('acesso negado — confira a senha', 'ln-err'); return }\n const resumo = JSON.stringify(out.resposta || {}).slice(0, 180)\n if (out.ok) escreve(corpo.acao + ' ok · ' + resumo, 'ln-ok')\n else escreve(corpo.acao + ' falhou · http ' + (out.status_http || '?') + ' · ' + resumo, 'ln-err')\n } catch (err) { escreve('erro: ' + err, 'ln-err') }\n puxarDetalhe(); puxarLista()\n }\n\n d2.on(d2.root, 'click', async (e) => {\n const alvo = e.target\n if (!alvo || !alvo.closest) return\n\n const linha = alvo.closest('[data-call]')\n if (linha) {\n // limpa tudo da chamada anterior antes de carregar a nova\n d2.setState({\n sel: linha.dataset.call, det: null, logs: [],\n eventos: [], logsDe: null, logsCarregando: true, logsEm: null, logsErro: null\n })\n puxarDetalhe(); puxarLogs()\n return\n }\n const cru = alvo.closest('[data-cru]')\n if (cru) { d2.setState({ cruAberto: !d2.state.cruAberto }); return }\n const copiar = alvo.closest('[data-copiar]')\n if (copiar) {\n const celula = copiar.closest('td')\n const bloco = celula && celula.querySelector('pre.pacote')\n try {\n navigator.clipboard.writeText(bloco ? bloco.textContent : '')\n escreve('pacote copiado para a área de transferência', 'ln-ok')\n } catch (err) { escreve('não deu para copiar: ' + err, 'ln-err') }\n return\n }\n const u2uBtn = alvo.closest('[data-u2uhex]')\n if (u2uBtn) {\n const v = u2uBtn.dataset.u2uhex\n d2.setState({ u2uTexto: v })\n try { localStorage.setItem('ura-console-u2u', v) } catch (e) {}\n return\n }\n const pac = alvo.closest('[data-key]')\n if (pac) {\n const chave = pac.dataset.key\n const abertos = Object.assign({}, d2.state.pacotes || {})\n if (abertos[chave]) { delete abertos[chave] } else { abertos[chave] = true }\n d2.setState({ pacotes: abertos })\n return\n }\n const entrar = alvo.closest('[data-entrar]')\n if (entrar) {\n const campo = d2.$('#senha')\n const v = (campo && campo.value || '').trim()\n try { localStorage.setItem('ura-console-senha', v) } catch (e) {}\n d2.setState({ senha: v, negado: false })\n puxarLista(); puxarStats(); puxarChamadasLog()\n return\n }\n const sair = alvo.closest('[data-sair]')\n if (sair) {\n try { localStorage.removeItem('ura-console-senha') } catch (e) {}\n d2.setState({ senha: '', negado: true, sel: null, todas: [], eventos: [] })\n return\n }\n const agora = alvo.closest('[data-agora]')\n if (agora) {\n d2.setState({ atualizando: true })\n await Promise.all([puxarLista(), puxarDetalhe(), puxarStats(), puxarLogs(), puxarChamadasLog()])\n d2.setState({ atualizando: false })\n return\n }\n const chip = alvo.closest('[data-tipo]')\n if (chip) {\n const t = chip.dataset.tipo\n const vis = Object.assign({}, d2.state.tiposVis)\n vis[t] = !vis[t]\n d2.setState({ tiposVis: vis })\n return\n }\n const tecla = alvo.closest('[data-dtmf]')\n if (tecla) {\n const d = tecla.dataset.dtmf\n if (d === 'LIMPAR') d2.setState({ dtmf: '' })\n else d2.setState({ dtmf: (d2.state.dtmf || '') + d })\n return\n }\n const ct = alvo.closest('[data-ctrl]')\n if (ct) {\n const sel2 = d2.state.sel\n const acao = ct.dataset.ctrl\n if (!sel2 && acao !== 'stats' && acao !== 'outbound') {\n escreve('nenhuma chamada selecionada', 'ln-err'); return\n }\n if (acao === 'dtmf') {\n const seq = d2.state.dtmf || ''\n if (!seq) { escreve('sequência DTMF vazia', 'ln-err'); return }\n if (d2.state.metodoDtmf === 'info') {\n cmdDireto({ sinal: 'INFO_DTMF', sequence: seq })\n return\n }\n ctrl({ acao: 'dtmf', callId: sel2, sequence: seq, metodoDtmf: d2.state.metodoDtmf })\n } else if (acao === 'hangup' || acao === 'hangup_force') {\n ctrl({ acao: 'hangup', callId: sel2, reason: 'console_manual', force: acao === 'hangup_force' })\n } else {\n ctrl({ acao: acao, callId: sel2 })\n }\n return\n }\n const btn = alvo.closest('[data-cmd]')\n if (!btn) return\n\n const sel = d2.state.sel\n if (!sel) { escreve('nenhuma chamada selecionada', 'ln-err'); return }\n\n let corpo\n let alvoRush = refSinal\n const tipo = btn.dataset.cmd\n if (tipo === 'REFER_URA') {\n // caminho de producao: o MESMO listener que o caso de uso \"falar com\n // atendente\" chama no entrypoint. Campo vazio = valor que a URA usa\n // sozinha, entao deixar tudo em branco testa a producao exata.\n alvoRush = 'poc-ura-transferir'\n // debug: o listener devolve o pacote SIP e a request-uri; sem essa flag\n // ele responde magro, do jeito que o agente de voz recebe em producao\n corpo = { debug: true }\n const livre = (d2.state.referLivre || '').trim()\n if (livre) {\n corpo.refer_to = livre.replace(/^$/, '')\n } else {\n if ((d2.state.ddrTexto || '').trim()) corpo.numero = d2.state.ddrTexto.trim()\n if ((d2.state.hostTexto || '').trim()) corpo.host = d2.state.hostTexto.trim()\n if ((d2.state.u2uTexto || '').trim()) corpo.u2u = d2.state.u2uTexto.trim()\n corpo.user_phone = !!d2.state.userPhone\n corpo.escapar = !!d2.state.escaparU2u\n }\n } else if (tipo === 'REFER') {\n // user=phone e parametro de URI: declara que a parte de usuario e um numero\n // E.164 discavel, nao um usuario SIP. Vai DENTRO dos brackets, depois do host.\n corpo = { sinal: 'REFER', referTo: montaReferTo(d2, hostSbc(d2)) }\n } else if (tipo === 'RAW') {\n let headers\n try { headers = JSON.parse(d2.state.hdrsTexto || '{}') }\n catch (err) { escreve('JSON de headers inválido', 'ln-err'); return }\n corpo = { sinal: 'RAW', metodo: (d2.state.metodoTexto || 'INFO').toUpperCase(), headers }\n if ((d2.state.corpoTexto || '').trim()) {\n corpo.corpoSip = d2.state.corpoTexto\n corpo.contentType = d2.state.tipoConteudoTexto || 'application/sdp'\n }\n } else {\n corpo = JSON.parse(btn.dataset.args || '{}')\n }\n\n escreve('enviando ' + (corpo.metodo || corpo.sinal || 'REFER da URA') + '…')\n try {\n // in-dialog e o default nos listeners; so mandamos chave quando o\n // operador desliga (igualdade contra false nao e confiavel no d2lang)\n const base = { callId: sel }\n if (d2.state.emDialogo === false) base.legado = true\n const r = await d2.rush(alvoRush).invoke(comSenha(Object.assign(base, corpo)))\n const out = (r && r.data) ? r.data : r\n if (out.ok) escreve((out.metodo || 'REFER') + ' enviado'\n + (out.request_uri ? ' · para ' + out.request_uri : '')\n + (out.dialogo && out.dialogo.routeSetSize ? ' · ' + out.dialogo.routeSetSize + ' Route' : '')\n + ' · ' + JSON.stringify(out.headers_enviados) + ' · ' + (out.destino || ''), 'ln-ok')\n else escreve((out.metodo || corpo.sinal || 'REFER') + ' falhou · http ' + (out.status_http || '?') + ' ' + (out.erro_servidor || out.erro || ''), 'ln-err')\n } catch (err) { escreve('erro: ' + err, 'ln-err') }\n puxarDetalhe()\n })\n\n d2.on(d2.root, 'input', (e) => {\n const el = e.target\n if (!el || !el.dataset) return\n if (el.dataset.filtro) { d2.setState({ busca: el.value }); return }\n // campos do painel de comandos vivem no state, senao o refresh os apaga\n if (el.dataset.campo) {\n const p = {}; p[el.dataset.campo] = el.value\n d2.setState(p)\n const guardados = {\n hostTexto: 'ura-console-host',\n u2uTexto: 'ura-console-u2u',\n referLivre: 'ura-console-refer-livre'\n }\n if (guardados[el.dataset.campo]) {\n try { localStorage.setItem(guardados[el.dataset.campo], el.value) } catch (e) {}\n }\n }\n })\n d2.on(d2.root, 'change', (e) => {\n const el = e.target\n if (!el || !el.dataset || !el.dataset.flag) return\n const p = {}; p[el.dataset.flag] = el.checked\n d2.setState(p)\n })\n\n d2.on(d2.root, 'change', (e) => {\n const el = e.target\n if (!el || !el.dataset) return\n if (el.dataset.intervalo != null) d2.setState({ intervalo: Number(el.value) })\n if (el.dataset.metodoDtmf != null) d2.setState({ metodoDtmf: el.value })\n })\n\n await puxarLista(); await puxarStats(); puxarChamadasLog()\n const tm = setInterval(() => { if (d2.state.auto) puxarChamadasLog() }, 60000)\n d2.onUnmount(() => clearInterval(tm))\n let passou = 0\n const t = setInterval(() => {\n if (!d2.state.auto) return\n passou++\n if (passou < (d2.state.intervalo || 20)) return\n passou = 0\n const foco = d2.root.querySelector && d2.root.querySelector('input:focus, textarea:focus')\n if (foco) return\n puxarLista(); puxarDetalhe(); puxarStats()\n }, 1000)\n // o log da borda tem ritmo próprio: é barato (filtrado por callId) e precisa parecer vivo\n const tl = setInterval(() => {\n if (!d2.state.auto || !d2.state.sel) return\n // mesma guarda do refresh geral: nao re-renderiza enquanto o usuario digita,\n // senao o painel de comando cru fecha e o texto volta ao padrao no meio\n const foco = d2.root.querySelector && d2.root.querySelector('input:focus, textarea:focus, select:focus')\n if (foco) return\n puxarLogs()\n }, 4000)\n d2.onUnmount(() => { clearInterval(t); clearInterval(tl) })\n },\n\n render(d2) {\n const esc = (s) => String(s == null ? '' : s).replace(/[<>&]/g, c => ({ '<': '<', '>': '>', '&': '&' }[c]))\n\n if (!d2.state.senha || d2.state.negado) {\n return `
\n
\n

Console da URA de voz

\n
natura-br.data2.tel · acesso restrito
\n ${d2.state.negado && d2.state.senha ? '
senha incorreta
' : ''}\n \n \n
Este console envia comandos SIP para\n chamadas em produção. Não compartilhe a senha fora do time de integração.
\n
\n
`\n }\n const viva = (c) => c.ia_ativa === true || c.ack === true || c.state === 'conversation_ready'\n const todas = d2.state.todas || []\n const sel = d2.state.sel\n const det = d2.state.det\n const ddr = d2.param('ddrPadrao', '+551148905654')\n\n const meta = d2.state.meta || {}\n const classifica = (ua) => {\n const u = String(ua || '')\n if (/GENESYS/i.test(u)) return 'genesys'\n if (/Linphone/i.test(u)) return 'linphone'\n if (/SIPp/i.test(u)) return 'sipp'\n if (/55PBX/i.test(u)) return '55pbx'\n return 'outro'\n }\n const tipoDe = (id) => classifica((meta[id] || {}).user_agent)\n const vis = d2.state.tiposVis || {}\n const rotulos = { genesys: 'Genesys', linphone: 'Linphone', sipp: 'SIPp', '55pbx': '55PBX', outro: 'outros' }\n\n const contagem = { genesys: 0, linphone: 0, sipp: 0, '55pbx': 0, outro: 0 }\n todas.forEach(c => { contagem[tipoDe(c.callId)]++ })\n\n let lista = d2.state.sovivas ? todas.filter(viva) : todas\n const antesDoTipo = lista.length\n lista = lista.filter(c => vis[tipoDe(c.callId)] === true)\n const ocultadas = antesDoTipo - lista.length\n const q = (d2.state.busca || '').toLowerCase()\n if (q) lista = lista.filter(c => (c.callId + ' ' + c.caller).toLowerCase().includes(q))\n\n const esquerda = `\n `\n\n if (!sel) {\n return `
${esquerda}
Selecione uma chamada à esquerda.
`\n }\n\n const naLista = todas.find(c => c.callId === sel) || {}\n const h = (det && det.headers) || {}\n const rtp = (det && det.rtpStats) || {}\n const uuiRaw = h['user-to-user'] || h['User-to-User'] || ''\n let uui = null\n const hex = String(uuiRaw).split(';')[0]\n if (/^[0-9a-fA-F]+$/.test(hex) && hex.length > 8) {\n let s = ''\n for (let i = 0; i < hex.length; i += 2) s += String.fromCharCode(parseInt(hex.substr(i, 2), 16))\n const p = s.replace(/^\u0000/, '').split(';')\n uui = { telA: p[0] || '', telB: p[1] || '', consultora: p[2] || '' }\n }\n const host = hostSbcDe(det)\n const privado = (ip) => /^(10\\.|127\\.|0\\.0\\.0\\.0|192\\.168\\.|172\\.(1[6-9]|2\\d|3[01])\\.)/.test(String(ip || ''))\n const ipDoVia = (v) => { const m = String(v || '').match(/SIP\\/2\\.0\\/[A-Z]+\\s+([0-9.]+)/); return m ? m[1] : '' }\n const ipDoContato = (c) => { const m = String(c || '').match(/@([0-9.]+)/); return m ? m[1] : '' }\n const mi = meta[sel] || {}\n const ipVia = ipDoVia(mi.via), ipCt = ipDoContato(mi.contact), ipReal = mi.ip_origem\n const temNat = (ipVia && privado(ipVia)) || (ipCt && privado(ipCt))\n const natDiag = !mi.via ? '—'\n : temNat\n ? `sim — anuncia privado, chega de ${esc(ipReal)}`\n : (ipVia && ipReal && ipVia !== ipReal\n ? `provável — Via ${esc(ipVia)} ≠ origem ${esc(ipReal)}`\n : 'não — endereços batem')\n\n const botao = (cls, rotulo, args) =>\n ``\n\n return `\n
\n ${esquerda}\n
\n

${esc(sel)}

\n
${det ? 'na borda' : 'não está mais na borda (encerrada)'}\n ${naLista.caller ? ' · de ' + esc(naLista.caller) : ''}${det && det.to ? ' → ' + esc(det.to) : ''}
\n\n
\n

Estado

\n
${esc((det && det.state) || naLista.state || '—')}
\n
\n assistente ${det && det.ia_ativa ? 'ativo' : '—'}\n ACK ${det && det.ackReceived ? 'sim' : '—'}\n
\n\n

Duração

\n
${Math.round((det && det.duration != null) ? det.duration : (naLista.duration_ms || 0) / 1000)}s
\n
início ${String((det && det.startTime) || naLista.startTime || '').slice(11, 19)}
\n\n

Consultora (do U2U)

\n
${uui ? esc(uui.consultora || '—') : '—'}
\n
${uui ? esc(uui.telA) + ' · ' + esc(uui.telB) : 'sem U2U'}
\n\n

Mídia

\n
\n
codec
${esc((det && det.codec && (det.codec.name || det.codec)) || naLista.codec || '—')}
\n
rtp in
${esc(rtp.packetsReceived != null ? rtp.packetsReceived : '—')}
\n
bytes in
${esc(rtp.bytesReceived != null ? rtp.bytesReceived : '—')}
\n
\n\n

Diagnóstico

\n
\n
origem
${esc(rotulos[tipoDe(sel)])}
\n
user-agent
${esc((meta[sel] || {}).user_agent || (det && det.userAgent) || '—')}
\n
IP real
${esc((meta[sel] || {}).ip_origem || '—')}
\n
Via anuncia
${esc(ipDoVia((meta[sel] || {}).via) || '—')}
\n
Contact
${esc(ipDoContato((meta[sel] || {}).contact) || '—')}
\n
NAT
${natDiag}
\n
hops (RR)
${esc((meta[sel] || {}).hops != null ? (meta[sel] || {}).hops : '—')}
\n
autenticado
${(meta[sel] || {}).autenticado ? 'sim' : '—'}
\n
\n\n

Sinalização

\n
\n
CSeq
${esc(JSON.stringify((det && det.cseqCounters) || {}))}
\n
SBC
${esc(host)}
\n
user-agent
${esc((det && det.userAgent) || '—')}
\n
\n
\n\n
\n

Comandos SIP para esta chamada

\n
\n \n \n \n \n \n \n
\n
\n \n \n \n \n
\n
\n \n \n
\n
\n \n \n @\n \n \n \n
\n
\n User-to-User\n \n transferir\n desligar\n
\n ${(d2.state.u2uTexto || '').trim() ? `
\n \n esse hex diz ${esc(decodeHex(d2.state.u2uTexto))}\n
` : ''}\n
\n Refer-To livre\n \n
\n
\n vai sair como Refer-To: <${esc(montaReferTo(d2, host))}>${(d2.state.referLivre || '').trim()\n ? ' · do campo livre, sem remontar nada'\n : ((d2.state.hostTexto || '').trim() ? '' : ' · host vindo do From da chamada')}\n
\n
\n \n \n mesmo listener que o caso de uso “falar com atendente” chama em produção.\n Campos acima vazios = valores que a URA usa sozinha\n
\n
\n \n \n \n \n
\n\n
\n
Teclado DTMF — a sequência vai por áudio (ou RFC 2833)
\n
\n ${['1','2','3','4','5','6','7','8','9','*','0','#'].map(t =>\n ``).join('')}\n
\n
\n ${esc(d2.state.dtmf || '—')}\n \n \n \n
\n
\n\n
\n
\n ${d2.state.cruAberto ? '▾' : '▸'} comando cru (qualquer método SIP)\n
\n ${d2.state.cruAberto ? `\n
\n \n \n \n
\n
headers em JSON
\n \n
corpo (opcional — SDP, dtmf-relay, etc.)
\n \n
Métodos aceitos hoje: BYE, INFO, OPTIONS, CANCEL, UPDATE, REFER,\n NOTIFY, SUBSCRIBE, PRACK — e INVITE quando o servidor for atualizado.
\n ` : ''}\n
\n
\n\n ${Object.keys(h).length ? `
headers do INVITE (${Object.keys(h).length})\n ${Object.keys(h).map(k => `\n \n `).join('')}
${esc(k)}${esc(Array.isArray(h[k]) ? h[k].join(' | ') : h[k])}
\n
` : ''}\n\n
\n

↻ agoraLog da borda\n \n ${d2.state.logsCarregando ? '· carregando…'\n : `· ${(d2.state.eventos || []).length} eventos${d2.state.logsEm ? ' · ' + d2.state.logsEm : ''}${d2.state.auto ? ' · ● ao vivo (4s)' : ' · auto desligado'}`}\n ${d2.state.logsErro ? ` · ${esc(d2.state.logsErro)}` : ''}\n ${d2.state.logsDe ? ` · de ${esc(String(d2.state.logsDe).slice(0, 22))}` : ''}\n \n

\n ${(d2.state.eventos || []).length ? `
\n ${(d2.state.eventos || []).filter(ev => ev.direcao === 'in' || ev.direcao === 'out').map(ev => `\n
${esc(String(ev.quando || '').slice(11, 19))}
\n
${ev.direcao === 'in' ? '→ recebemos' : '← enviamos'}\n ${esc(ev.metodo || ev.tipo)}\n ${ev.motivo ? '· ' + esc(ev.motivo) : ''}
`).join('')}\n
` : ''}\n\n
\n ${(d2.state.eventos || []).length\n ? `${(d2.state.eventos || []).map(ev => { const pk = String((ev.ts || ev.quando) + '|' + ev.tipo); const aberto = !!((d2.state.pacotes || {})[pk]); return `\n \n \n \n \n ${aberto ? `` : ''}` }).join('')}
${esc(String(ev.quando || '').slice(11, 23))}${aberto ? '▾' : '▸'} ${esc(ev.tipo)}${esc(ev.direcao || '')} ${esc(ev.metodo || '')} ${esc(ev.motivo || '')}${ev.sip ? esc(String(ev.sip).split('\\r\\n')[0]) : ''}
\n
pacote crucopiar
\n 
${esc(pacoteTexto(ev))}
\n ${sipTexto(ev) ? `
mensagem SIP
${esc(sipTexto(ev))}
` : ''}\n
`\n : (d2.state.logsCarregando ? '
buscando eventos desta chamada…
'\n : '
nenhum evento nesta janela
')}\n
\n
\n\n
console de comandos — histórico do que você disparou (limpa ao trocar de chamada)
\n
${(d2.state.logs || []).map(l =>\n `
${esc(l.hora)} ${esc(l.msg)}
`).join('')}
\n
\n
`\n }\n}\n\n// o servidor ja ofusca o motor de voz; aqui e a segunda barreira, caso um campo\n// novo apareca no log antes de o handler ser atualizado.\nfunction limpaMotor(txt) {\n return String(txt)\n .replace(/ELEVENLABS/g, 'MOTOR_VOZ')\n .replace(/eleven[ _-]?labs/gi, 'MotorVoz')\n .replace(/11labs/gi, 'MotorVoz')\n .replace(/agent_[A-Za-z0-9]{8,}/g, 'agente-oculto')\n .replace(/conv_[A-Za-z0-9]{8,}/g, 'conversa-oculta')\n .replace(/sk_[A-Za-z0-9]{12,}/g, 'chave-oculta')\n}\nfunction pacoteTexto(ev) {\n const cru = (ev && ev.cru) ? ev.cru : ev\n let txt\n try { txt = JSON.stringify(cru, null, 2) } catch (e) { txt = String(cru) }\n return limpaMotor(txt)\n}\nfunction sipTexto(ev) {\n const det = (ev && ev.cru && ev.cru.eventDetails) || {}\n const msg = det.sipMessage || (ev && ev.sip) || ''\n return msg ? limpaMotor(String(msg).replace(/\\r\\n/g, '\\n')) : ''\n}\n\n// Refer-To do Genesys: sip:@[:porta][;user=phone][?User-to-User=]\n// Ordem obrigatoria (RFC 3261 19.1.1): parametros de URI com ';' vem ANTES dos\n// headers embutidos com '?'. Inverter isso faz o SBC ler o user=phone como parte\n// do valor do header.\n// O campo livre passa por cima de tudo: quando o parceiro dita a sintaxe exata,\n// e ela que vai para o fio, sem a gente remontar.\nfunction montaReferTo(d2, hostPadrao) {\n const livre = (d2.state.referLivre || '').trim()\n if (livre) return livre.replace(/^$/, '')\n const host = (d2.state.hostTexto || '').trim() || hostPadrao\n let uri = 'sip:' + (d2.state.ddrTexto || '') + '@' + host\n if (d2.state.userPhone) uri += ';user=phone'\n const u2u = (d2.state.u2uTexto || '').trim()\n if (u2u) {\n let valor = /encoding=/i.test(u2u) ? u2u : u2u + ';encoding=hex'\n // ';' e '=' sao separadores reservados dentro do header embutido na URI:\n // parser estrito recusa a forma crua. Escapar deixa igual ao que funciona.\n if (d2.state.escaparU2u) valor = valor.replace(/;/g, '%3B').replace(/=/g, '%3D')\n uri += '?User-to-User=' + valor\n }\n return uri\n}\n\n// Mostra o que o hex do U2U carrega, para conferir a olho antes de disparar.\nfunction decodeHex(hex) {\n const limpo = String(hex).split(';')[0].replace(/[^0-9a-fA-F]/g, '')\n if (limpo.length < 2 || limpo.length % 2 !== 0) return '(hex incompleto)'\n let saida = ''\n for (let i = 0; i < limpo.length; i += 2) {\n const c = parseInt(limpo.slice(i, i + 2), 16)\n saida += (c >= 32 && c < 127) ? String.fromCharCode(c) : '·'\n }\n return saida\n}\n\nfunction hostSbcDe(det) {\n const h = (det && det.headers) || {}\n const frm = h.from || h.From || ''\n const m = String(frm).match(/@([0-9A-Za-z.\\-]+)/)\n return m ? m[1] : 'natura-br.data2.tel'\n}\nfunction hostSbc(d2) { return hostSbcDe(d2.state.det) }"}},"ddrPadrao":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"ddrPadrao"}}}},"rushLive":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"rushLive"}}}},"rushSinal":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"rushSinal"}}}}}}}}}},{"_id":"6a8ec8074587a9dc6536a87b","component":"data2-core-types@Component","system":"65a86528721f5a092783289d","params":{"extends":"data2-core-primitives@Block","component":"kUraMonitor","package":"natura-br","definition":{"preventEvaluation":true,"component":"data2-core-types@Definition","params":{"def":{"component":"data2-code-components@CodeHost","params":{"code":{"component":"data2-core-primitives@String","params":{"content":"export default {\n css: `\n :host, .wrap { height: 100%; }\n * { box-sizing: border-box; }\n .wrap { display:flex; flex-direction:column; height:100%; background:#0e0f14; color:#e8e8ee;\n font:13px/1.5 -apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif; }\n .topo { display:flex; align-items:center; gap:12px; padding:12px 16px; border-bottom:1px solid #23252d;\n background:#12141b; flex-wrap:wrap }\n .topo h1 { font-size:14px; font-weight:600; margin:0; letter-spacing:.02em }\n .topo .sub { color:#6a6a76; font-size:11.5px }\n .cresce { flex:1 }\n input, select { background:#151720; border:1px solid #2a2c35; color:#e8e8ee; border-radius:6px;\n padding:6px 9px; font:inherit; font-size:12.5px }\n input::placeholder { color:#565663 }\n button { background:#1b1d27; border:1px solid #2f3240; color:#cfcfe0; border-radius:6px;\n padding:6px 11px; font:inherit; font-size:12.5px; cursor:pointer }\n button:hover { background:#242736 }\n button.pri { background:#2b6cff22; border-color:#2b6cff66; color:#9ec8f0 }\n .corpo { flex:1; display:flex; min-height:0 }\n .lista { width:44%; min-width:340px; border-right:1px solid #23252d; overflow:auto }\n .det { flex:1; overflow:auto; padding:16px 18px }\n .filtros { display:flex; gap:8px; padding:10px 12px; border-bottom:1px solid #1c1e26; flex-wrap:wrap;\n position:sticky; top:0; background:#0e0f14; z-index:2 }\n .filtros input { width:120px } .filtros input.busca { width:150px }\n table { width:100%; border-collapse:collapse }\n tr.linha { cursor:pointer; border-bottom:1px solid #191b22 }\n tr.linha:hover td { background:#161822 }\n tr.linha.sel td { background:#1a2030 }\n td { padding:9px 11px; vertical-align:top }\n .quando { color:#9a9aa8; font-size:11px; white-space:nowrap }\n .cid { font-family:ui-monospace,Menlo,monospace; font-size:11px; color:#7f8b9e }\n .chip { display:inline-block; padding:1px 8px; border-radius:999px; font-size:10.5px;\n border:1px solid #2f3240; color:#b7b7c6; white-space:nowrap }\n .chip.ok { background:#1c3326; border-color:#2f6f47; color:#8fe0ab }\n .chip.warn { background:#3a2f14; border-color:#8a6a1f; color:#e6c76a }\n .chip.bad { background:#3a1c1c; border-color:#8a3030; color:#f0a0a0 }\n .chip.info { background:#16283a; border-color:#2f5f8f; color:#9ec8f0 }\n .metricas { display:grid; grid-template-columns:repeat(auto-fill,minmax(120px,1fr)); gap:10px; margin:6px 0 18px }\n .kpi { background:#12141b; border:1px solid #23252d; border-radius:8px; padding:10px 12px }\n .kpi .v { font-size:19px; font-weight:600 }\n .kpi .l { font-size:10.5px; color:#6a6a76; text-transform:uppercase; letter-spacing:.06em; margin-top:2px }\n h2 { font-size:12px; text-transform:uppercase; letter-spacing:.08em; color:#7a7a86; margin:18px 0 8px;\n font-weight:600 }\n .conversa { display:flex; flex-direction:column; gap:7px }\n .bolha { max-width:82%; padding:8px 11px; border-radius:10px; font-size:12.5px; white-space:pre-wrap;\n word-break:break-word }\n .bolha.user { align-self:flex-end; background:#243044; border:1px solid #2f4361; border-bottom-right-radius:3px }\n .bolha.agent { align-self:flex-start; background:#171a22; border:1px solid #262a35; border-bottom-left-radius:3px }\n .bolha .quem { font-size:9.5px; text-transform:uppercase; letter-spacing:.08em; color:#6a6a76; margin-bottom:3px }\n .tool { align-self:center; font-size:10.5px; color:#8a7fd0; background:#1a172a; border:1px solid #332a55;\n padding:3px 10px; border-radius:999px; font-family:ui-monospace,Menlo,monospace }\n .svc { display:flex; align-items:center; gap:10px; padding:7px 10px; border:1px solid #23252d;\n border-radius:7px; margin-bottom:6px; background:#12141b }\n .svc .ord { width:22px; height:22px; border-radius:50%; background:#1b1d27; display:flex; align-items:center;\n justify-content:center; font-size:11px; color:#8a8a98; flex-shrink:0 }\n .svc .uc { font-weight:600; font-size:12px }\n .svc .lat { margin-left:auto; color:#7a7a86; font-size:11px }\n .grav { border:1px dashed #2f3240; border-radius:8px; padding:14px; background:#12141b; color:#9a9aa8;\n font-size:12px; line-height:1.6 }\n .grav audio { width:100%; margin-top:8px }\n .vazio { color:#565663; padding:40px 16px; text-align:center; font-size:12.5px }\n .portao { display:flex; align-items:center; justify-content:center; height:100%; }\n .caixa { width:320px; background:#12141b; border:1px solid #23252d; border-radius:12px; padding:26px }\n .caixa h1 { font-size:15px; margin:0 0 4px } .caixa .sub { color:#6a6a76; font-size:12px; margin-bottom:16px }\n .caixa input { width:100% } .caixa button { width:100%; margin-top:10px }\n .hint { color:#6a6a76; font-size:11px }\n `,\n\n mounted(d2) {\n d2.setState({\n chamadas: [], sel: null, det: null, carregando: false, carregandoDet: false,\n total: 0, erro: null, negado: false,\n busca: '', outcome: '', consultant: '', desde: '',\n senha: (function () { try { return localStorage.getItem('ura-monitor-senha') || '' } catch (e) { return '' } })()\n })\n\n const refMon = d2.param('rushMonitor', 'poc-ura-monitor')\n const senhaFixa = d2.param('senhaParam', '')\n const senhaDe = () => senhaFixa || d2.state.senha || ''\n const comSenha = (o) => Object.assign({ senha: senhaDe() }, o || {})\n\n const puxarLista = async () => {\n if (!senhaDe()) return\n d2.setState({ carregando: true, erro: null })\n try {\n const corpo = comSenha({ modo: 'lista', limite: 200 })\n if ((d2.state.busca || '').trim()) corpo.consultant_id = undefined\n if ((d2.state.consultant || '').trim()) corpo.consultant_id = d2.state.consultant.trim()\n if ((d2.state.outcome || '').trim()) corpo.outcome = d2.state.outcome.trim()\n if ((d2.state.desde || '').trim()) corpo.desde = new Date(d2.state.desde).toISOString()\n const r = await d2.rush(refMon).invoke(corpo)\n const out = (r && r.data) ? r.data : r\n if (out && out.erro === 'acesso negado') { d2.setState({ negado: true, carregando: false }); return }\n let linhas = out.chamadas || []\n const q = (d2.state.busca || '').trim().toLowerCase()\n if (q) linhas = linhas.filter(c =>\n String(c.call_id || '').toLowerCase().includes(q) ||\n String(c.consultant_id || '').toLowerCase().includes(q) ||\n String(c.caller_number || '').toLowerCase().includes(q))\n d2.setState({ chamadas: linhas, total: out.total || linhas.length, carregando: false, negado: false })\n } catch (e) {\n d2.setState({ erro: String((e && e.message) || e), carregando: false })\n }\n }\n\n const puxarDetalhe = async (callId) => {\n d2.setState({ carregandoDet: true, det: null })\n try {\n const r = await d2.rush(refMon).invoke(comSenha({ modo: 'detalhe', call_id: callId }))\n const out = (r && r.data) ? r.data : r\n d2.setState({ det: (out && out.detalhe) || null, carregandoDet: false })\n } catch (e) {\n d2.setState({ det: null, carregandoDet: false, erro: String((e && e.message) || e) })\n }\n }\n\n d2.on(d2.root, 'click', async (e) => {\n const alvo = e.target\n if (!alvo || !alvo.closest) return\n\n const entrar = alvo.closest('[data-entrar]')\n if (entrar) {\n const campo = d2.$('#senha'); const v = (campo && campo.value || '').trim()\n try { localStorage.setItem('ura-monitor-senha', v) } catch (er) {}\n d2.setState({ senha: v, negado: false }); puxarLista(); return\n }\n const atualizar = alvo.closest('[data-atualizar]')\n if (atualizar) { puxarLista(); return }\n const linha = alvo.closest('[data-call]')\n if (linha) { d2.setState({ sel: linha.dataset.call }); puxarDetalhe(linha.dataset.call); return }\n })\n\n d2.on(d2.root, 'input', (e) => {\n const el = e.target\n if (!el || !el.dataset || !el.dataset.campo) return\n const p = {}; p[el.dataset.campo] = el.value; d2.setState(p)\n })\n d2.on(d2.root, 'change', (e) => {\n const el = e.target\n if (el && el.dataset && el.dataset.campo === 'outcome') { d2.setState({ outcome: el.value }); puxarLista() }\n })\n d2.on(d2.root, 'keydown', (e) => {\n if (e.key === 'Enter' && e.target && e.target.dataset && e.target.dataset.campo) puxarLista()\n })\n\n if (senhaDe()) puxarLista()\n },\n\n render(d2) {\n const esc = (s) => String(s == null ? '' : s).replace(/[&<>\"]/g, c => ({ '&': '&', '<': '<', '>': '>', '\"': '"' }[c]))\n\n if (d2.state.negado || (!d2.param('senhaParam', '') && !d2.state.senha)) {\n return `
\n

Monitoramento da URA

\n
acesso restrito · time de operação
\n \n \n ${d2.state.negado ? '
senha incorreta
' : ''}\n
`\n }\n\n const outChip = (o) => {\n const m = {\n retido: 'ok', resolvido: 'ok', sucesso: 'ok', concluido: 'ok',\n transferido: 'info', transferencia: 'info',\n abandonado: 'bad', erro: 'bad', falha: 'bad', caiu: 'bad'\n }\n const k = m[String(o || '').toLowerCase()] || 'warn'\n return `${esc(o || '—')}`\n }\n const dur = (s) => { s = Number(s) || 0; const m = Math.floor(s / 60), r = Math.round(s % 60); return m ? `${m}m${String(r).padStart(2, '0')}s` : `${r}s` }\n const hhmm = (t) => { try { return new Date(t).toLocaleString('pt-BR', { day: '2-digit', month: '2-digit', hour: '2-digit', minute: '2-digit' }) } catch (e) { return esc(t) } }\n\n const linhas = d2.state.chamadas || []\n const listaHtml = linhas.length ? `${linhas.map(c => `\n \n \n \n \n \n `).join('')}
\n
${hhmm(c.timestamp)}
\n
${esc(String(c.call_id || '').slice(0, 20))}
\n 		\n
${esc(c.consultant_id || 'sem id')}
\n
${esc(c.caller_number || '')}
\n 		${outChip(c.outcome)}\n ${c.transferred_done ? 'transf ✓'\n : (c.transferred_intent ? 'transf?' : '')}\n \n
${dur(c.duration_s)}
\n ${c.csat_score != null ? `
CSAT ${esc(c.csat_score)}
` : ''}\n
`\n : `
${d2.state.carregando ? 'carregando…' : (d2.state.erro ? 'erro: ' + esc(d2.state.erro) : 'nenhuma chamada')}
`\n\n return `
\n
\n

Monitoramento da URA

\n ${d2.state.total || 0} chamadas${d2.state.carregando ? ' · carregando…' : ''}\n \n \n
\n
\n
\n
\n \n \n \n \n
\n ${listaHtml}\n
\n
${this.renderDet(d2, esc, dur, hhmm, outChip)}
\n
\n
`\n },\n\n renderDet(d2, esc, dur, hhmm, outChip) {\n if (d2.state.carregandoDet) return `
carregando detalhe…
`\n const det = d2.state.det\n if (!det) return `
selecione uma chamada à esquerda para ver a transcrição, os serviços consumidos e as métricas.
`\n const c = det.chamada || {}\n const tr = Array.isArray(det.transcript) ? det.transcript : []\n const svc = Array.isArray(det.servicos) ? det.servicos : []\n\n const kpi = (v, l) => `
${v == null || v === '' ? '—' : esc(v)}
${esc(l)}
`\n\n const acaoDe = (turno) => {\n try {\n if (turno.tool_calls && turno.tool_calls[0]) {\n const raw = turno.tool_calls[0].params_as_json || (turno.tool_calls[0].tool_details && turno.tool_calls[0].tool_details.body)\n const p = typeof raw === 'string' ? JSON.parse(raw) : raw\n return (p && (p.action || p.name)) || null\n }\n } catch (e) {}\n return null\n }\n\n const conversa = tr.length ? tr.map(t => {\n const role = t.role || (t.source) || ''\n const msg = t.message || t.text || ''\n const acao = acaoDe(t)\n if (acao && !msg) return `
⚙ ${esc(acao)}
`\n if (!msg && !acao) return ''\n const ehUser = /user|caller|cliente|consultora/i.test(role)\n return `
\n
${ehUser ? 'consultora' : 'assistente'}${acao ? ' · ' + esc(acao) : ''}
\n ${esc(msg)}
`\n }).join('') : `
sem transcrição registrada nesta chamada.
`\n\n const servicos = svc.length ? svc.map((s, i) => `\n
\n
${esc(s.ordem != null ? s.ordem + 1 : i + 1)}
\n
${esc(s.usecase || '—')}
\n ${s.parametros ? `
${esc(String(s.parametros).slice(0, 120))}
` : ''}
\n ${s.erro ? 'erro' : ''}\n
${s.latencia_s != null ? esc(s.latencia_s) + 's' : ''}
\n
`).join('') : `
nenhum serviço consumido.
`\n\n const audioUrl = c.audio_url || det.audio_url || null\n const gravacao = audioUrl\n ? `
Gravação da ligação
`\n : `
\n Gravação — conversa ${esc(c.conversation_id || '—')}
\n A reprodução do áudio requer habilitar a retenção no motor de voz e um proxy de mídia (como no atendimento Pay).\n Está preparado no monitor: assim que houver audio_url na chamada, o player aparece aqui.\n
`\n\n return `\n
\n ${outChip(c.outcome)}\n ${esc(c.call_id || '')}\n ${hhmm(c.timestamp)} · ${esc(c.consultant_id || 'sem id')} · ${esc(c.caller_number || '')}\n ${c.env ? `${esc(c.env)}` : ''}\n
\n
\n ${kpi(dur(c.duration_s), 'duração')}\n ${kpi(c.csat_score, 'CSAT')}\n ${kpi(c.retention, 'retenção')}\n ${kpi((c.user_turns || 0) + '/' + (c.agent_turns || 0), 'turnos u/a')}\n ${kpi(c.usecases_count, 'casos de uso')}\n ${kpi(c.tool_calls, 'tool calls')}\n ${kpi(c.tool_errors, 'erros')}\n ${kpi(c.ai_tokens, 'tokens IA')}\n ${kpi(c.transferred_done ? 'sim' : (c.transferred_intent ? 'tentou' : 'não'), 'transferência')}\n
\n

Transcrição

\n
${conversa}
\n

Serviços consumidos

\n ${servicos}\n

Gravação

\n ${gravacao}`\n }\n}"}},"rushMonitor":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"rushMonitor"}}}},"senhaParam":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"senhaParam"}}}}}}}}}},{"_id":"6a8ed018383002de23ef5f3a","component":"data2-core-types@Component","system":"65a86528721f5a092783289d","params":{"extends":"data2-core-primitives@Block","component":"kUraBiz","package":"natura-br","definition":{"preventEvaluation":true,"component":"data2-core-types@Definition","params":{"def":{"component":"data2-code-components@CodeHost","params":{"code":{"component":"data2-core-primitives@String","params":{"content":"export default {\n css: `\n :host,.wrap{height:100%}\n *{box-sizing:border-box}\n .wrap{height:100%;overflow:auto;background:#f5f6f8;color:#1a1d24;\n font:13px/1.5 -apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif}\n .top{display:flex;align-items:center;gap:14px;padding:18px 26px;background:#fff;border-bottom:1px solid #e8eaee;\n position:sticky;top:0;z-index:5;flex-wrap:wrap}\n .top h1{font-size:17px;font-weight:650;margin:0;letter-spacing:-.01em}\n .top .sub{color:#8a909b;font-size:12px}\n .cresce{flex:1}\n .seg{display:inline-flex;border:1px solid #e2e5ea;border-radius:8px;overflow:hidden;background:#fff}\n .seg button{border:0;background:#fff;color:#5b616e;padding:6px 12px;font:inherit;font-size:12px;cursor:pointer}\n .seg button.on{background:#2b6cff;color:#fff}\n input{border:1px solid #e2e5ea;border-radius:8px;padding:7px 10px;font:inherit;font-size:12.5px;background:#fff;color:#1a1d24}\n button.gh{border:1px solid #e2e5ea;background:#fff;color:#3b4150;border-radius:8px;padding:7px 12px;font:inherit;\n font-size:12.5px;cursor:pointer}\n button.gh:hover{background:#f0f2f5}\n .body{padding:22px 26px;display:flex;flex-direction:column;gap:20px;max-width:1500px;margin:0 auto}\n .kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px}\n .card{background:#fff;border:1px solid #e8eaee;border-radius:14px;padding:16px 18px;box-shadow:0 1px 2px rgba(20,25,40,.03)}\n .kpi .v{font-size:26px;font-weight:680;letter-spacing:-.02em}\n .kpi .l{font-size:11.5px;color:#8a909b;margin-top:3px}\n .kpi .d{font-size:11px;margin-top:6px}\n .up{color:#16a34a}.down{color:#dc2626}\n .grid2{display:grid;grid-template-columns:2fr 1fr;gap:18px}\n .grid2b{display:grid;grid-template-columns:1fr 1fr;gap:18px}\n @media(max-width:1000px){.grid2,.grid2b{grid-template-columns:1fr}}\n h2{font-size:13px;font-weight:640;margin:0 0 14px;color:#3b4150}\n .bar-row{display:flex;align-items:center;gap:10px;margin-bottom:9px;font-size:12px}\n .bar-row .lab{width:150px;color:#4b515e;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex-shrink:0}\n .bar-row .track{flex:1;height:16px;background:#f0f2f5;border-radius:5px;overflow:hidden}\n .bar-row .fill{height:100%;background:#2b6cff;border-radius:5px}\n .bar-row .val{width:52px;text-align:right;color:#6b7280;font-variant-numeric:tabular-nums;flex-shrink:0}\n .colbars{display:flex;align-items:flex-end;gap:5px;height:150px;padding-top:8px}\n .colbars .col{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;gap:5px;min-width:0}\n .colbars .cb{width:70%;max-width:26px;background:#2b6cff;border-radius:4px 4px 0 0;min-height:2px;transition:height .2s}\n .colbars .cd{font-size:9.5px;color:#9aa0ab;white-space:nowrap;transform:rotate(-45deg);transform-origin:top;height:26px}\n .tbl{width:100%;border-collapse:collapse;font-size:12.5px}\n .tbl th{text-align:left;color:#8a909b;font-weight:550;font-size:11px;text-transform:uppercase;letter-spacing:.04em;\n padding:8px 10px;border-bottom:1px solid #eceef2}\n .tbl td{padding:10px;border-bottom:1px solid #f1f3f6;vertical-align:middle}\n .tbl tr.click{cursor:pointer}\n .tbl tr.click:hover td{background:#f7f9fc}\n .pill{display:inline-block;padding:2px 9px;border-radius:999px;font-size:11px;font-weight:550}\n .pill.g{background:#e7f6ec;color:#16833c}.pill.b{background:#fdeaea;color:#c62b2b}\n .pill.a{background:#fdf3e3;color:#b3730c}.pill.i{background:#e9f0fe;color:#2357c7}.pill.n{background:#eef0f3;color:#6b7280}\n .mono{font-family:ui-monospace,Menlo,monospace;font-size:11px;color:#8a909b}\n .drawer{position:fixed;top:0;right:0;bottom:0;width:min(560px,94vw);background:#fff;border-left:1px solid #e2e5ea;\n box-shadow:-8px 0 30px rgba(20,25,40,.12);z-index:20;display:flex;flex-direction:column}\n .drawer .dh{padding:16px 20px;border-bottom:1px solid #eceef2;display:flex;align-items:center;gap:10px}\n .drawer .dc{flex:1;overflow:auto;padding:18px 20px}\n .x{margin-left:auto;cursor:pointer;color:#8a909b;font-size:20px;line-height:1;border:0;background:0}\n .metg{display:grid;grid-template-columns:repeat(auto-fill,minmax(96px,1fr));gap:10px;margin-bottom:16px}\n .metg .m{background:#f7f9fc;border:1px solid #eceef2;border-radius:9px;padding:9px 11px}\n .metg .m .mv{font-size:16px;font-weight:640}.metg .m .ml{font-size:10px;color:#8a909b;margin-top:1px}\n .conv{display:flex;flex-direction:column;gap:7px;margin-bottom:8px}\n .bub{max-width:85%;padding:8px 11px;border-radius:11px;font-size:12.5px;white-space:pre-wrap;word-break:break-word}\n .bub.u{align-self:flex-end;background:#eaf1ff;border:1px solid #d6e2ff}\n .bub.a{align-self:flex-start;background:#f4f5f7;border:1px solid #e8eaee}\n .bub .q{font-size:9.5px;text-transform:uppercase;letter-spacing:.06em;color:#9aa0ab;margin-bottom:3px}\n .tl{align-self:center;font-size:10.5px;color:#7c5fd0;background:#f2effc;border:1px solid #e2d9fa;padding:2px 9px;border-radius:999px}\n .svc{display:flex;align-items:center;gap:9px;padding:7px 10px;border:1px solid #eceef2;border-radius:8px;margin-bottom:6px}\n .svc .o{width:20px;height:20px;border-radius:50%;background:#eef0f3;display:flex;align-items:center;justify-content:center;\n font-size:10px;color:#6b7280;flex-shrink:0}\n .svc .lat{margin-left:auto;color:#9aa0ab;font-size:11px}\n .grav{border:1px solid #e8eaee;border-radius:10px;padding:14px;background:#f7f9fc}\n .grav audio{width:100%;margin-top:10px}\n .btn{background:#2b6cff;color:#fff;border:0;border-radius:8px;padding:8px 14px;font:inherit;font-size:12.5px;cursor:pointer}\n .btn:disabled{opacity:.5;cursor:default}\n .h2sub{font-weight:400;color:#9aa0ab;font-size:11px}\n .filtros{display:flex;align-items:center;gap:8px;flex-wrap:wrap;padding:11px 26px;background:#fff;border-bottom:1px solid #e8eaee}\n .filtros select,.filtros input[type=date]{border:1px solid #e2e5ea;border-radius:8px;padding:6px 9px;font:inherit;\n font-size:12px;background:#fff;color:#3b4150;max-width:220px}\n .filtros select.on,.filtros input[type=date].on{border-color:#2b6cff;color:#2357c7;background:#f5f8ff}\n .chk{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:#4b515e;cursor:pointer}\n .mot{font-size:12px;color:#3b4150}\n .mot .fr{color:#9aa0ab;font-size:10.5px;display:block;max-width:230px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}\n .vazio{color:#9aa0ab;padding:30px;text-align:center}\n .portao{display:flex;align-items:center;justify-content:center;height:100%}\n .caixa{width:340px;background:#fff;border:1px solid #e8eaee;border-radius:16px;padding:30px;box-shadow:0 8px 30px rgba(20,25,40,.08)}\n .caixa h1{font-size:17px;margin:0 0 5px}.caixa .sub{color:#8a909b;font-size:12.5px;margin-bottom:18px}\n .caixa input{width:100%}.caixa .btn{width:100%;margin-top:12px}\n .err{color:#c62b2b;font-size:12px;margin-top:10px}\n .svc2{border:1px solid #eceef2;border-radius:9px;padding:9px 11px;margin-bottom:7px;background:#fff}\n .svc2h{display:flex;align-items:center;gap:8px;font-size:12.5px}\n .svc2h .o{width:20px;height:20px;border-radius:50%;background:#eef0f3;display:flex;align-items:center;\n justify-content:center;font-size:10px;color:#6b7280;flex-shrink:0}\n .svc2h .lat{margin-left:auto;color:#9aa0ab;font-size:11px;flex-shrink:0}\n .kv{display:flex;gap:8px;margin-top:5px;font-size:12px;padding-left:28px}\n .kv .k{color:#9aa0ab;min-width:46px;font-size:10px;text-transform:uppercase;letter-spacing:.05em;padding-top:2px;flex-shrink:0}\n .kv .v{color:#3b4150;word-break:break-word}\n .kv .v.faq{background:#f2effc;border:1px solid #e2d9fa;color:#5b3fa8;border-radius:6px;padding:1px 7px;font-weight:550}\n `,\n\n mounted(d2) {\n d2.setState({\n fase: 'gate', erro: null,\n chamadas: [], servicos: [], carregando: false,\n periodo: 30, busca: '', desde: null,\n fDesfecho: '', fTransb: '', fMotivo: '', fServico: '', fCsat: '', fErro: false, de: '', ate: '',\n sel: null, det: null, carregandoDet: false,\n audioUrl: null, audioMsg: null, buscandoAudio: false,\n senha: (function(){try{return localStorage.getItem('ura-biz-senha')||''}catch(e){return''}})()\n })\n const refBiz = d2.param('rushBiz', 'poc-ura-biz')\n const refDet = d2.param('rushDetalhe', 'poc-ura-monitor')\n const refAudio = d2.param('rushAudio', 'poc-ura-audio')\n const senhaFixa = d2.param('senhaParam', '')\n const senhaDe = () => senhaFixa || d2.state.senha || ''\n const com = (o) => Object.assign({ senha: senhaDe() }, o || {})\n\n const carregar = async () => {\n if (!senhaDe()) return\n d2.setState({ carregando: true, erro: null })\n try {\n const r = await d2.rush(refBiz).invoke(com({}))\n const out = (r && r.data) ? r.data : r\n if (out && out.erro === 'acesso negado') { d2.setState({ fase: 'gate', erro: 'senha incorreta', carregando: false }); return }\n d2.setState({ fase: 'painel', chamadas: out.chamadas || [], servicos: out.servicos || [], desde: out.desde || null, carregando: false })\n } catch (e) { d2.setState({ erro: String((e && e.message) || e), carregando: false }) }\n }\n\n const abrir = async (callId, cid) => {\n d2.setState({ sel: callId, det: null, carregandoDet: true, audioUrl: null, audioMsg: null })\n try {\n const r = await d2.rush(refDet).invoke(com({ modo: 'detalhe', call_id: callId }))\n const out = (r && r.data) ? r.data : r\n d2.setState({ det: (out && out.detalhe) || null, carregandoDet: false })\n } catch (e) { d2.setState({ carregandoDet: false, det: null }) }\n }\n\n // o rush faz tudo server-side: ElevenLabs -> Drive -> URL (com cache em audio_url)\n const ouvir = async () => {\n const callId = d2.state.sel\n d2.log('[audio] 0) clique ouvir, sel =', callId)\n if (!callId) { d2.setState({ audioMsg: 'nenhuma chamada selecionada' }); return }\n d2.setState({ buscandoAudio: true, audioMsg: null, audioUrl: null })\n let out\n try {\n const r = await d2.rush(refAudio).invoke(com({ call_id: callId }))\n out = (r && r.data) ? r.data : r\n } catch (e) {\n d2.log('[audio] X) rush falhou', e)\n d2.setState({ audioMsg: 'falha ao buscar a gravação: ' + ((e && e.message) || e), buscandoAudio: false })\n return\n }\n d2.log('[audio] 1) rush devolveu', out)\n if (!out || !out.ok) { d2.setState({ audioMsg: (out && out.motivo) || 'gravação indisponível', buscandoAudio: false }); return }\n if (!out.url) { d2.setState({ audioMsg: 'o motor de voz não devolveu áudio para esta chamada', buscandoAudio: false }); return }\n d2.log('[audio] 2) url =', out.url, '· cacheado =', out.cacheado)\n d2.setState({ audioUrl: out.url, buscandoAudio: false })\n }\n\n d2.on(d2.root, 'click', (e) => {\n const a = e.target; if (!a || !a.closest) return\n const ent = a.closest('[data-entrar]')\n if (ent) { const c = d2.$('#senha'); const v = (c && c.value || '').trim()\n try { localStorage.setItem('ura-biz-senha', v) } catch (er) {}\n d2.setState({ senha: v }); carregar(); return }\n const rf = a.closest('[data-refresh]'); if (rf) { carregar(); return }\n const pr = a.closest('[data-periodo]'); if (pr) { d2.setState({ periodo: Number(pr.dataset.periodo) }); return }\n const ln = a.closest('[data-call]'); if (ln) { abrir(ln.dataset.call, ln.dataset.cid); return }\n const fc = a.closest('[data-fechar]'); if (fc) { d2.setState({ sel: null, det: null }); return }\n const au = a.closest('[data-ouvir]'); if (au) { ouvir(); return }\n const lm = a.closest('[data-limpar]')\n if (lm) { d2.setState({ fDesfecho:'', fTransb:'', fMotivo:'', fServico:'', fCsat:'', fErro:false, de:'', ate:'', busca:'' }); return }\n })\n d2.on(d2.root, 'change', (e) => {\n const el = e.target; if (!el || !el.dataset || !el.dataset.filtro) return\n d2.setState({ [el.dataset.filtro]: el.type === 'checkbox' ? el.checked : el.value })\n })\n d2.on(d2.root, 'input', (e) => { const el = e.target; if (el && el.dataset && el.dataset.campo === 'busca') d2.setState({ busca: el.value }) })\n\n if (senhaDe()) { d2.setState({ fase: 'painel' }); carregar() }\n },\n\n render(d2) {\n const esc = (s) => String(s == null ? '' : s).replace(/[&<>\"]/g, c => ({ '&':'&','<':'<','>':'>','\"':'"' }[c]))\n if (d2.state.fase === 'gate') {\n return `
\n

Painel da URA de Voz

\n
indicadores de atendimento · acesso restrito
\n \n \n ${d2.state.erro ? `
${esc(d2.state.erro)}
` : ''}\n
`\n }\n\n const dur = (s) => { s = Math.round(Number(s)||0); const m = Math.floor(s/60), r = s%60; return m ? `${m}m${String(r).padStart(2,'0')}` : `${r}s` }\n const agora = Date.now()\n const piso = d2.state.desde ? new Date(d2.state.desde).getTime() : -Infinity\n const janela = d2.state.periodo > 0 ? d2.state.periodo * 86400000 : Infinity\n const dentro = (t) => { const x = new Date(t).getTime(); return x >= piso && (isFinite(janela) ? (agora - x) <= janela : true) }\n const q = (d2.state.busca||'').trim().toLowerCase()\n\n // ── nomes de negócio para os use cases\n const NOMES = {\n CONSULT_FAQ:'Dúvida (FAQ)', CONSULT_CYCLE_AND_CREDITS:'Ciclo e créditos',\n SEARCH_LIST_ORDERS:'Meus pedidos', SEARCH_LIST_DIGITAL_SPACE_ORDERS:'Pedidos do espaço digital',\n USER_CONSULTANT_INFORMATION:'Meus dados', DETALHES_ITEMS_PEDIDO_BY_ID:'Itens de um pedido',\n WHO_IS_MY_LEADER_AND_MANAGER:'Minha liderança', FALAR_COM_ATENDIMENTO:'Pedido de atendente',\n LISTAR_PAGAMENTOS_EM_ABERTO:'Pagamentos em aberto', LISTAR_PAGAMENTOS_VENCIDOS:'Pagamentos vencidos',\n LISTAR_PAGAMENTOS_PAGOS_QUITADOS:'Pagamentos quitados',\n LISTAR_DIVIDAS_E_PAGAMENTOS_ELEGIVEIS_PARA_RENEGOCIACAO:'Renegociação — elegíveis',\n '1_ESCOLHER_METODO_DE_PAGAMENTO_DA_RENEGOCIACAO':'Renegociação — método',\n '2_ESCOLHER_OPCAO_RENEGOCIACAO_TOTAL_PARCIAL_PARCELADO':'Renegociação — opção',\n '3_ESCOLHER_OPCOES_PARCELAMENTO_E_DATA_DE_INICIO_DE_PAGAMENTO':'Renegociação — parcelamento',\n '4_SIMULAR_RENEGOCIACAO':'Renegociação — simulação', '5_EXECUTAR_RENEGOCIACAO':'Renegociação — fechamento',\n '6_ENVIAR_RESULTADO_RENEGOCIACAO_POR_EMAIL_OU_WHATSAPP':'Renegociação — envio',\n '2_SEGUNDA_VIA_BOLETO_LISTAR_BOLETOS':'2ª via — listar boletos', '2_SEGUNDA_VIA_BOLETO_ENVIAR':'2ª via — enviar',\n BAIXA_PAGAMENTO:'Baixa de pagamento', CONSULT_LEVEL:'Nível', AUMENTO_PONTOS:'Aumento de pontos',\n RECEBER_AVALIACAO_CSAT:'Avaliação (CSAT)', SEARCH_PRODUCTS:'Busca de produtos', CANCELAR_PEDIDO:'Cancelar pedido'\n }\n const rotulo = (u) => NOMES[String(u||'').trim()] ||\n String(u||'—').replace(/_/g,' ').toLowerCase().replace(/^./, ch => ch.toUpperCase())\n const ehPedido = (u) => /FALAR_COM_ATENDIMENTO/i.test(String(u||''))\n\n // ── motivo derivado dos serviços consumidos, por chamada\n const seqPorCall = {}\n ;(d2.state.servicos||[]).forEach(s => { (seqPorCall[s.call_id] = seqPorCall[s.call_id] || []).push(s) })\n Object.keys(seqPorCall).forEach(k => seqPorCall[k].sort((a,b)=>(Number(a.ordem)||0)-(Number(b.ordem)||0)))\n const infoDe = (c) => {\n const seq = seqPorCall[c.call_id] || []\n const iPedido = seq.findIndex(s => ehPedido(s.usecase))\n const pediu = iPedido >= 0 || !!c.transferred_intent || !!c.transferred_done\n const antes = (iPedido >= 0 ? seq.slice(0, iPedido) : seq)\n .filter(s => !ehPedido(s.usecase) && String(s.usecase||'').trim())\n const ultimo = antes.length ? antes[antes.length-1] : null\n const motivo = ultimo ? rotulo(ultimo.usecase) : (pediu ? 'Pedido direto' : 'Sem interação')\n let frase = null\n if (ultimo && /FAQ/i.test(String(ultimo.usecase||''))) {\n try { const p = JSON.parse(ultimo.parametros||'{}'); frase = String(p.search_phrase||p.searchPhrase||'').trim()||null } catch (e) {}\n }\n return { pediu, motivo, frase, seq }\n }\n const info = {}\n ;(d2.state.chamadas||[]).forEach(c => { info[c.call_id] = infoDe(c) })\n const inf = (c) => info[c.call_id] || { pediu:false, motivo:'—', frase:null, seq:[] }\n\n const csatOk = (c) => { const f = d2.state.fCsat; if (!f) return true\n const v = c.csat_score\n if (f === 'sem') return v == null\n if (v == null) return false\n if (f === 'baixo') return v <= 2\n if (f === 'neutro') return Number(v) === 3\n return v >= 4 }\n const dataOk = (c) => { const de = d2.state.de, ate = d2.state.ate; if (!de && !ate) return true\n const t = new Date(c.timestamp).getTime()\n if (de && t < new Date(de + 'T00:00:00').getTime()) return false\n if (ate && t > new Date(ate + 'T23:59:59').getTime()) return false\n return true }\n\n const chamadas = (d2.state.chamadas||[]).filter(c => dentro(c.timestamp)).filter(dataOk).filter(c => !q ||\n String(c.call_id||'').toLowerCase().includes(q) || String(c.consultant_id||'').toLowerCase().includes(q) || String(c.caller_number||'').toLowerCase().includes(q))\n .filter(c => !d2.state.fDesfecho || String(c.outcome||'') === d2.state.fDesfecho)\n .filter(c => !d2.state.fTransb || (d2.state.fTransb === 'sim' ? inf(c).pediu : !inf(c).pediu))\n .filter(c => !d2.state.fMotivo || inf(c).motivo === d2.state.fMotivo)\n .filter(c => !d2.state.fServico || inf(c).seq.some(s => String(s.usecase||'') === d2.state.fServico))\n .filter(c => !d2.state.fErro || Number(c.tool_errors||0) > 0)\n .filter(csatOk)\n const callIds = new Set(chamadas.map(c => c.call_id))\n const servicos = (d2.state.servicos||[]).filter(s => callIds.has(s.call_id))\n\n const n = chamadas.length\n const soma = (arr, f) => arr.reduce((a,c)=>a+(Number(f(c))||0),0)\n const retidas = chamadas.filter(c => /retid/i.test(String(c.outcome||'')) || /total/i.test(String(c.retention||''))).length\n const transf = chamadas.filter(c => c.transferred_intent || c.transferred_done).length\n const comCsat = chamadas.filter(c => c.csat_score != null)\n const csatMed = comCsat.length ? (soma(comCsat, c=>c.csat_score)/comCsat.length) : null\n const durMed = n ? soma(chamadas, c=>c.duration_s)/n : 0\n const erros = servicos.filter(s => s.erro).length\n const consultores = new Set(chamadas.map(c=>c.consultant_id).filter(Boolean)).size\n\n const kpi = (v,l,extra) => `
${v}
${esc(l)}
${extra?`
${extra}
`:''}
`\n\n // chamadas por dia (últimos min(periodo,21) dias)\n const diasPiso = isFinite(piso) ? Math.max(1, Math.ceil((agora - piso) / 86400000)) : 21\n const dias = Math.min(d2.state.periodo>0?d2.state.periodo:diasPiso, diasPiso, 21)\n const porDia = []\n for (let i = dias-1; i >= 0; i--) {\n const d = new Date(agora - i*86400000); const key = d.toISOString().slice(0,10)\n porDia.push({ key, lab: d.toLocaleDateString('pt-BR',{day:'2-digit',month:'2-digit'}),\n n: chamadas.filter(c => String(c.timestamp||'').slice(0,10) === key).length })\n }\n const maxDia = Math.max(1, ...porDia.map(d=>d.n))\n const colDia = `
${porDia.map(d=>`
\n
${d.lab}
`).join('')}
`\n\n // barras genéricas\n const barras = (rows, cor) => { const mx = Math.max(1, ...rows.map(r=>r.v)); return rows.length ? rows.map(r=>`\n
${esc(r.k)}
\n
\n
${r.v}
`).join('') : `
sem dados
` }\n\n const grp = (arr, f) => { const m = {}; arr.forEach(x=>{ const k=f(x)||'—'; m[k]=(m[k]||0)+1 }); \n return Object.entries(m).map(([k,v])=>({k,v})).sort((a,b)=>b.v-a.v) }\n\n const porUsecase = grp(servicos, s=>s.usecase).slice(0,10)\n const porOutcome = grp(chamadas, c=>c.outcome).slice(0,8)\n const porConsultor = grp(chamadas.filter(c=>c.consultant_id), c=>c.consultant_id).slice(0,8)\n const transbordou = chamadas.filter(c => inf(c).pediu)\n const ficouRetida = chamadas.filter(c => !inf(c).pediu)\n const porMotivoT = grp(transbordou, c => inf(c).motivo).slice(0,10)\n const porMotivoR = grp(ficouRetida, c => inf(c).motivo).slice(0,10)\n\n const uniq = (a) => Array.from(new Set(a.filter(Boolean))).sort()\n const optDesfecho = uniq((d2.state.chamadas||[]).map(c=>c.outcome))\n const optServico = uniq((d2.state.servicos||[]).map(s=>s.usecase))\n const optMotivo = uniq((d2.state.chamadas||[]).map(c=>inf(c).motivo))\n const combo = (campo, vazio, opts, fmt) => { const v = d2.state[campo]||''\n return `` }\n const nCsat = { baixo:'CSAT 1 e 2', neutro:'CSAT 3', alto:'CSAT 4 e 5', sem:'sem CSAT' }\n const ativos = ['fDesfecho','fTransb','fMotivo','fServico','fCsat','de','ate'].filter(k=>d2.state[k]).length + (d2.state.fErro?1:0)\n const buscasFaq = (() => { const m = {}\n servicos.filter(s => /FAQ/i.test(String(s.usecase||''))).forEach(s => {\n let p = null; try { p = JSON.parse(s.parametros || '{}') } catch (e) {}\n const k = String((p && (p.search_phrase || p.searchPhrase)) || '').trim(); if (!k) return\n m[k] = (m[k]||0)+1 })\n return Object.entries(m).map(([k,v])=>({k,v})).sort((a,b)=>b.v-a.v).slice(0,10) })()\n\n const outPill = (o) => { const k = /retid/i.test(o)?'g':/transfer/i.test(o)?'i':/aband|erro|falha/i.test(o)?'b':/devolv/i.test(o)?'a':'n'\n return `${esc(o||'—')}` }\n\n const linhas = chamadas.slice(0,120).map(c => `\n \n ${esc(new Date(c.timestamp).toLocaleString('pt-BR',{day:'2-digit',month:'2-digit',hour:'2-digit',minute:'2-digit'}))}\n ${esc(c.consultant_id||'—')}
${esc(c.caller_number||'')}
\n ${outPill(c.outcome)}${c.transferred_done?' transf✓':(c.transferred_intent?' transf?':'')}\n
${esc(inf(c).motivo)}${inf(c).frase?`“${esc(inf(c).frase)}”`:''}
\n ${dur(c.duration_s)}\n ${c.usecases_count||0}\n ${c.csat_score!=null?esc(c.csat_score):'—'}\n `).join('')\n\n const seg = (v,l) => ``\n\n return `
\n
\n

Painel da URA de Voz

\n ${n} chamadas${d2.state.desde?` · desde ${esc(new Date(d2.state.desde).toLocaleDateString('pt-BR',{day:'2-digit',month:'2-digit'}))}`:''}${d2.state.carregando?' · atualizando…':''}\n \n \n
${seg(7,'7d')}${seg(30,'30d')}${seg(90,'90d')}${seg(0,'tudo')}
\n \n
\n
\n ${combo('fDesfecho','desfecho: todos',optDesfecho)}\n ${combo('fTransb','transbordo: todos',['sim','nao'],v=>v==='sim'?'transbordou':'ficou retida')}\n ${combo('fMotivo','motivo: todos',optMotivo)}\n ${combo('fServico','serviço consumido: todos',optServico,rotulo)}\n ${combo('fCsat','CSAT: todos',['baixo','neutro','alto','sem'],v=>nCsat[v])}\n \n \n \n \n ${ativos?``:''}\n
\n
\n
\n ${kpi(n,'Chamadas')}\n ${kpi(dur(durMed),'Duração média')}\n ${kpi(n?Math.round(retidas/n*100)+'%':'—','Retenção')}\n ${kpi(n?Math.round(transf/n*100)+'%':'—','Pediram atendente')}\n ${kpi(servicos.length,'Serviços consumidos')}\n ${kpi(servicos.length?Math.round(erros/servicos.length*100)+'%':'—','Erros em serviços')}\n ${kpi(consultores,'Consultoras únicas')}\n ${kpi(csatMed!=null?csatMed.toFixed(1):'—','CSAT médio')}\n
\n
\n

Chamadas por dia

${colDia}
\n

Desfecho

${barras(porOutcome.map(r=>({k:r.k,v:r.v})),'#16a34a')}
\n
\n
\n

Por que transbordou — último serviço antes de pedir atendente (${transbordou.length})

${barras(porMotivoT,'#c2410c')}
\n

Por que ficou retida — último serviço da ligação (${ficouRetida.length})

${barras(porMotivoR,'#16a34a')}
\n
\n
\n

Serviços mais consumidos (use cases)

${barras(porUsecase,'#2b6cff')}
\n

Chamadas por consultora

${barras(porConsultor,'#7c5fd0')}
\n
\n

Buscas de FAQ — o que a consultora perguntou

${barras(buscasFaq,'#0ea5a4')}
\n
\n

Chamadas — clique para abrir a transcrição, serviços e gravação

\n \n \n ${linhas || ``}
QuandoConsultoraDesfechoMotivoDuraçãoServiçosCSAT
nenhuma chamada no período
\n
\n
\n ${d2.state.sel ? this.renderDrawer(d2, esc, dur, outPill) : ''}\n
`\n },\n\n renderDrawer(d2, esc, dur, outPill) {\n const inner = () => {\n if (d2.state.carregandoDet) return `
carregando…
`\n const det = d2.state.det; if (!det) return `
não foi possível carregar o detalhe.
`\n const c = det.chamada || {}; const tr = Array.isArray(det.transcript)?det.transcript:[]; const sv = Array.isArray(det.servicos)?det.servicos:[]\n const cs = Array.isArray(det.consultas)?det.consultas:[]\n const usados = new Set()\n const casar = (s, i) => {\n if (cs[i] && cs[i].selected_usecase === s.usecase && !usados.has(i)) { usados.add(i); return cs[i] }\n const j = cs.findIndex((x,k) => !usados.has(k) && x.selected_usecase === s.usecase)\n if (j >= 0) { usados.add(j); return cs[j] }\n return null\n }\n const pars = (s) => { try { const p = JSON.parse(s.parametros || '{}'); return (p && typeof p === 'object' && Object.keys(p).length) ? p : null } catch (e) { return null } }\n const perfil = (cs.find(x => x.profile) || {}).profile || null\n const m = (v,l) => `
${v==null||v===''?'—':esc(v)}
${esc(l)}
`\n const acao = (t) => { try { if (t.tool_calls&&t.tool_calls[0]) { const raw=t.tool_calls[0].params_as_json||(t.tool_calls[0].tool_details&&t.tool_calls[0].tool_details.body); const p=typeof raw==='string'?JSON.parse(raw):raw; return (p&&(p.action||p.name))||null } } catch(e){} return null }\n const eng = ``\n const frase = (t) => { try { const raw=t.tool_calls[0].params_as_json; const p=typeof raw==='string'?JSON.parse(raw):raw; const ap=typeof p.actionParameters==='string'?JSON.parse(p.actionParameters):p.actionParameters; return (ap&&(ap.search_phrase||ap.searchPhrase))||null } catch(e){} return null }\n const conv = tr.length ? tr.map(t => { const role=t.role||t.source||''; const msg=t.message||t.text||''; const a=acao(t); const f=frase(t)\n if (a&&!msg) return `
${eng}${esc(a)}${f?` · “${esc(f)}”`:''}
`; if (!msg&&!a) return ''\n const u=/user|caller|cliente|consultora/i.test(role)\n return `
${u?'consultora':'assistente'}${a?' · '+esc(a):''}
${esc(msg)}
` }).join('') : `
sem transcrição.
`\n const bloco = (n, nome, q, s) => {\n const p = s ? pars(s) : null\n const busca = p && (p.search_phrase || p.searchPhrase)\n const resto = p ? Object.keys(p).filter(k => !/^search_?phrase$/i.test(k)) : []\n const lat = (s && s.latencia_s != null) ? Math.round(s.latencia_s*10)/10 + 's' : ((q && q.duration != null) ? q.duration + 's' : '')\n return `
\n
${esc(n)}\n ${esc(nome||'—')}\n ${s && s.erro?'erro':''}\n ${q && q.call_agent?'pediu atendente':''}\n ${q && q.launch_chat_survey?'pesquisa':''}\n ${esc(lat)}
\n ${busca?`
busca“${esc(busca)}”
`:''}\n ${q && q.selected_faq?`
FAQ${esc(q.selected_faq)}
`:''}\n ${resto.length?`
params${esc(resto.map(k=>k+'='+p[k]).join(' · '))}
`:''}\n
` }\n const svc = sv.length ? sv.map((s,i) => bloco(s.ordem!=null?s.ordem+1:i+1, s.usecase, casar(s,i), s)).join('') : ''\n const sobras = cs.filter((x,k) => !usados.has(k))\n const svcExtra = sobras.map((x) => bloco('·', x.selected_usecase, x, null)).join('')\n const svcTudo = (svc + svcExtra) || `
nenhum serviço.
`\n const grav = d2.state.audioUrl\n ? `
Gravação da ligação ${d2.state.audioVia?`(${esc(d2.state.audioVia)})`:''}
`\n : `
Gravação — ${esc(c.conversation_id||'sem id')}
\n
\n \n
\n ${d2.state.audioMsg?`
${esc(d2.state.audioMsg)}
`:''}
`\n return `
\n ${m(dur(c.duration_s),'duração')}${m(c.csat_score,'CSAT')}${m(c.retention,'retenção')}\n ${m((c.user_turns||0)+'/'+(c.agent_turns||0),'turnos')}${m(c.usecases_count,'serviços')}\n ${m(c.tool_errors,'erros')}${m(c.ai_tokens,'tokens')}\n ${m(c.transferred_done?'sim':(c.transferred_intent?'tentou':'não'),'transferência')}\n ${m(c.consultant_id,'consultora')}${perfil?m(perfil,'perfil'):''}
\n ${tr.length ? `

Transcrição

${conv}
` : ''}\n

Serviços consumidos

${svcTudo}\n

Gravação

${grav}`\n }\n const c = (d2.state.det && d2.state.det.chamada) || {}\n return `
\n
${outPill(c.outcome)}${esc(String(d2.state.sel||'').slice(0,24))}\n
\n
${inner()}
\n
`\n }\n}"}},"rushBiz":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"rushBiz"}}}},"rushDetalhe":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"rushDetalhe"}}}},"rushAudio":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"rushAudio"}}}},"senhaParam":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"senhaParam"}}}}}}}}}}]}},{"reference":"ExternalComponentInstancesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"_id":"5f060d9b1ca96def42f3c40a","displayName":"Builder AuthStrategy","component":"data2-core@AuthenticationStrategy","system":"5e3b796d6228227ca637d0f4","params":{"credentials":[{"component":"data2-core-types@DataSetColumnReference","params":{"column":"email"}},{"component":"data2-core-types@DataSetColumnReference","params":{"column":"password"}},{"component":"data2-core-types@DataSetColumnReference","params":{"column":"status"}}],"verifier":{"component":"data2-core-types@DataSetReference","params":{"reference":"UsersDataSet"}},"sessionShared":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"password":{"disabled":false,"component":"data2-core-types@DataSetColumnReference","params":{"column":"password"}},"email":{"disabled":false,"component":"data2-core-types@DataSetColumnReference","params":{"column":"email"}},"resetPassword":{"resetEmail":{"artboard":{"params":{"preventEvaluation":true,"reference":"nR6Q9d7qdaPtZhJ28Q8Dy"},"component":"data2-core-types@ArtboardReference"}},"resetSuccessEmail":{"artboard":{"params":{"preventEvaluation":true,"reference":"yPCJBTKo8q1Mw0B_3Kpwl"},"component":"data2-core-types@ArtboardReference"}}},"session":[{"component":"data2-core-types@DataSetColumnReference","params":{"column":"name"}},{"component":"data2-core-types@DataSetColumnReference","params":{"column":"email"}},{"component":"data2-core-types@DataSetColumnReference","params":{"column":"password"}},{"component":"data2-core-types@DataSetColumnReference","params":{"column":"status"}}],"sessionMetadata":{"params":{"actions":[{"params":{"compare":{"params":{"subject":{"params":{"components":[{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$user._id"}}}},{"params":{"comparisonSubject":{"component":"data2-core-primitives@String","params":{"content":"active"}},"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$user.status"}}}}},"component":"data2-core-comparison-operators@Equal","displayName":"is active user"}]},"component":"data2-core-logical-operators@And","displayName":"is active and has _id"}},"component":"data2-core-logical-operators@Not"},"then":{"params":{"message":{"component":"data2-core-primitives@String","params":{"content":"Invalid Credentials"}},"code":{"component":"data2-core-primitives@String","params":{"content":"401"}}},"component":"data2-core-types@Error"}},"component":"data2-core-flow@If","displayName":"check $user"},{"params":{"action":{"params":{"pattern":{"component":"data2-core-primitives@String","params":{"content":"@data2.app"}},"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$user.email"}}}}},"component":"data2-core-functions@Includes","displayName":"isData2User"},"resultName":{"component":"data2-core-primitives@String","params":{"content":"is_data2_user"}}},"component":"data2-core-flow@Step"},{"params":{"action":{"params":{"pattern":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$metadata.d2_app"}}}},"subject":[{"component":"data2-core-primitives@String","params":{"content":"management"}}]},"component":"data2-core-functions@Includes","displayName":"isData2App Exception"},"resultName":{"component":"data2-core-primitives@String","params":{"content":"is_data2_app_exception"}}},"component":"data2-core-flow@Step"},{"params":{"resultName":{"component":"data2-core-primitives@String","params":{"content":"has_access"}},"action":{"params":{"compare":{"params":{"components":[{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"is_data2_user"}}}},{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"is_data2_app_exception"}}}}]},"component":"data2-core-logical-operators@Or"},"else":{"params":{"actions":[{"params":{"actions":[{"params":{"compare":{"params":{"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$metadata.system"}}}}},"component":"data2-core-logical-operators@Not"},"then":{"params":{"message":{"component":"data2-core-primitives@String","params":{"content":"Invalid Credentials"}},"code":{"component":"data2-core-primitives@String","params":{"content":"401"}}},"component":"data2-core-types@Error"}},"component":"data2-core-flow@If","displayName":"check $metadata.system"},{"params":{"module":{"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"WuUa-VKHhW9uYU0E3-mJ8"}},"prop":"filter","args":[{"_id":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$metadata.system"}}}}}]},"component":"data2-core-types@Interaction"},{"params":{"compare":{"params":{"subject":{"component":"data2-core-types@Getter","params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"WuUa-VKHhW9uYU0E3-mJ8"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"data.records.length"}}}}},"component":"data2-core-logical-operators@Not","displayName":"systems not found"},"then":{"params":{"message":{"component":"data2-core-primitives@String","params":{"content":"Invalid Credentials"}},"code":{"component":"data2-core-primitives@String","params":{"content":"401"}}},"component":"data2-core-types@Error"}},"component":"data2-core-flow@If","displayName":"check system found"},{"params":{"actions":[{"params":{"module":{"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"Ok6Tsu5XkS7r8PyW_7TyW"}},"prop":"filter","args":[{"user":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$user._id"}}}},"organization":{"component":"data2-core-types@Getter","params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"WuUa-VKHhW9uYU0E3-mJ8"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"cursor.current.organization._id"}}}}}]},"component":"data2-core-types@Interaction"},{"params":{"module":{"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"NqKAY34n2ffFL64zamp7t"}},"prop":"filter","args":[{"user":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$user._id"}}}},"system":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$metadata.system"}}}}}]},"component":"data2-core-types@Interaction"}]},"component":"data2-core-flow@Parallel"}]},"component":"data2-core-flow@Series","displayName":"common setup"},{"params":{"then":{"params":{"content":true},"component":"data2-core-primitives@Boolean"},"else":{"params":{"content":false},"component":"data2-core-primitives@Boolean"},"compare":{"params":{"components":{"params":{"array":{"params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"WuUa-VKHhW9uYU0E3-mJ8"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"data.records"}}},"component":"data2-core-types@Getter"},"mapper":{"disabled":false,"component":"data2-core-functions@Function","params":{"parameters":[{"component":"data2-core-primitives@String","params":{"content":"system"}}],"body":{"params":{"expression":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"system.visibility"}}}},"defaultCase":{"params":{"content":false},"component":"data2-core-primitives@Boolean"},"cases":[{"component":"data2-core-flow@Case","params":{"expression":{"component":"data2-core-primitives@String","params":{"content":"public"}},"value":{"params":{"components":[{"params":{"array":{"params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"Ok6Tsu5XkS7r8PyW_7TyW"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"data.records"}}},"component":"data2-core-types@Getter"},"filter":{"disabled":false,"component":"data2-core-functions@Function","params":{"parameters":[{"component":"data2-core-primitives@String","params":{"content":"member"}}],"body":{"params":{"components":[{"params":{"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"member.organization._id"}}}},"comparisonSubject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"system.organization._id"}}}}},"component":"data2-core-comparison-operators@Equal","displayName":"is org member"},{"params":{"pattern":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"member.role"}}}},"subject":[{"component":"data2-core-primitives@String","params":{"content":"owner"}},{"component":"data2-core-primitives@String","params":{"content":"billing-owner"}},{"component":"data2-core-primitives@String","params":{"content":"admin"}},{"component":"data2-core-primitives@String","params":{"content":"member"}}]},"component":"data2-core-functions@Includes","displayName":"has role with access"}]},"component":"data2-core-logical-operators@And","displayName":"has org member role with access"}}}},"component":"data2-core-functions@ArrayFind","displayName":"is org member"},{"params":{"components":[{"params":{"array":{"params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"Ok6Tsu5XkS7r8PyW_7TyW"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"data.records"}}},"component":"data2-core-types@Getter"},"filter":{"disabled":false,"component":"data2-core-functions@Function","params":{"parameters":[{"component":"data2-core-primitives@String","params":{"content":"member"}}],"body":{"params":{"components":[{"params":{"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"member.organization._id"}}}},"comparisonSubject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"system.organization._id"}}}}},"component":"data2-core-comparison-operators@Equal","displayName":"is org member"},{"params":{"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"member.role"}}}},"comparisonSubject":{"component":"data2-core-primitives@String","params":{"content":"collaborator"}}},"component":"data2-core-comparison-operators@Equal","displayName":"is collaborator"}]},"component":"data2-core-logical-operators@And","displayName":"is org member and collaborator"}}}},"component":"data2-core-functions@ArrayFind","displayName":"is collaborator"},{"params":{"array":{"params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"NqKAY34n2ffFL64zamp7t"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"data.records"}}},"component":"data2-core-types@Getter"},"filter":{"disabled":false,"component":"data2-core-functions@Function","params":{"parameters":[{"component":"data2-core-primitives@String","params":{"content":"access"}}],"body":{"params":{"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"access.system._id"}}}},"comparisonSubject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"system._id"}}}}},"component":"data2-core-comparison-operators@Equal"}}}},"component":"data2-core-functions@ArrayFind","displayName":"has system access"}]},"component":"data2-core-logical-operators@And","displayName":"is collaborator and has system access"}]},"component":"data2-core-logical-operators@Or"}}},{"component":"data2-core-flow@Case","params":{"expression":{"component":"data2-core-primitives@String","params":{"content":"private"}},"value":{"params":{"components":[{"params":{"array":{"params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"Ok6Tsu5XkS7r8PyW_7TyW"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"data.records"}}},"component":"data2-core-types@Getter"},"filter":{"disabled":false,"component":"data2-core-functions@Function","params":{"parameters":[{"component":"data2-core-primitives@String","params":{"content":"member"}}],"body":{"params":{"components":[{"params":{"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"member.organization._id"}}}},"comparisonSubject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"system.organization._id"}}}}},"component":"data2-core-comparison-operators@Equal","displayName":"is org member"},{"params":{"pattern":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"member.role"}}}},"subject":[{"component":"data2-core-primitives@String","params":{"content":"owner"}},{"component":"data2-core-primitives@String","params":{"content":"admin"}}]},"component":"data2-core-functions@Includes","displayName":"is owner/admin"}]},"component":"data2-core-logical-operators@And","displayName":"has org member role with access"}}}},"component":"data2-core-functions@ArrayFind","displayName":"is owner/admin"},{"params":{"components":[{"params":{"array":{"params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"Ok6Tsu5XkS7r8PyW_7TyW"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"data.records"}}},"component":"data2-core-types@Getter"},"filter":{"disabled":false,"component":"data2-core-functions@Function","params":{"parameters":[{"component":"data2-core-primitives@String","params":{"content":"member"}}],"body":{"params":{"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"member.organization._id"}}}},"comparisonSubject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"system.organization._id"}}}}},"component":"data2-core-comparison-operators@Equal"}}}},"component":"data2-core-functions@ArrayFind","displayName":"is org member"},{"params":{"array":{"params":{"module":{"disabled":false,"component":"data2-core-types@InteractiveModuleReference","params":{"reference":"NqKAY34n2ffFL64zamp7t"}},"prop":{"component":"data2-core-primitives@String","params":{"content":"data.records"}}},"component":"data2-core-types@Getter"},"filter":{"disabled":false,"component":"data2-core-functions@Function","params":{"parameters":[{"component":"data2-core-primitives@String","params":{"content":"access"}}],"body":{"params":{"subject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"access.system._id"}}}},"comparisonSubject":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"system._id"}}}}},"component":"data2-core-comparison-operators@Equal"}}}},"component":"data2-core-functions@ArrayFind","displayName":"has system access"}]},"component":"data2-core-logical-operators@And","displayName":"is member and has system access"}]},"component":"data2-core-logical-operators@Or","displayName":"is owner/admin or has system access"}}}]},"component":"data2-core-flow@Switch"}}}},"component":"data2-core-functions@ArrayMap"}},"component":"data2-core-logical-operators@And","displayName":"has org member for all systems in request"}},"component":"data2-core-flow@If"}]},"component":"data2-core-flow@Series"},"then":{"params":{"content":true},"component":"data2-core-primitives@Boolean"}},"component":"data2-core-flow@If"}},"component":"data2-core-flow@Step"},{"params":{"then":{"system":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"$metadata.system"}}}}},"else":{"params":{"message":{"component":"data2-core-primitives@String","params":{"content":"Invalid Credentials"}},"code":{"component":"data2-core-primitives@String","params":{"content":"401"}}},"component":"data2-core-types@Error"},"compare":{"component":"data2-core-types@Reference","params":{"reference":{"component":"data2-core-primitives@String","params":{"content":"has_access"}}}}},"component":"data2-core-flow@If"}]},"component":"data2-core-flow@Series"},"sessionExpiresIn":{"component":"data2-core-primitives@Number","params":{"content":604800}},"sessionRenewal":{"component":"data2-core-primitives@Boolean","params":{"content":true}},"identityProviders":[{"provider":{"component":"data2-core-primitives@String","params":{"content":"GOOGLE"}},"clientId":{"component":"data2-core-primitives@String","params":{"content":"55470861603-22pvfc1t49lp8cjnbfk71s5ct9hp1q1v.apps.googleusercontent.com"}}}]},"reference":"Data2BuilderAuthentication","updatedAt":"2026-08-06T19:31:23.557Z"},{"_id":"5f060ee51ca96def42f3fbd1","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"UsersTableDataSource"}},"pagination":{"size":{"component":"data2-core-primitives@Number","params":{"content":1}}}},"reference":"UsersDataSet","updatedAt":"2026-03-04T21:16:40.291Z"},{"_id":"68f938cf5fb002e33752a43d","displayName":"InternalApplicationsAuthenticationStrategy","component":"data2-core@AuthenticationStrategy","system":"5e3b796d6228227ca637d0f4","params":{"resetPassword":{"resetEmail":{"artboard":{"params":{"preventEvaluation":true},"component":"data2-core-types@ArtboardReference"}},"resetSuccessEmail":{"artboard":{"params":{"preventEvaluation":true},"component":"data2-core-types@ArtboardReference"}}},"verifier":{"disabled":false,"component":"data2-core-types@DataSetReference","params":{"reference":"InternalApplicationsVerifierDataSet"}},"password":{"disabled":false,"component":"data2-core-types@DataSetColumnReference","params":{"column":"secret"}},"credentials":[{"component":"data2-core-types@FieldReference","params":{"key":"application"}},{"component":"data2-core-types@FieldReference","params":{"key":"secret"}},{"component":"data2-core-types@FieldReference","params":{"key":"status"}}],"session":[{"component":"data2-core-types@FieldReference","params":{"key":"application"}},{"component":"data2-core-types@FieldReference","params":{"key":"secret"}},{"component":"data2-core-types@FieldReference","params":{"key":"status"}}]},"reference":"InternalApplicationsAuthenticationStrategy","updatedAt":"2025-10-22T20:08:54.442Z","createdAt":"2025-10-22T20:04:31.198Z"},{"component":"data2-core@DataSet","reference":"SessionsDataSet","params":{"requiresConfirmation":false,"pk":"key","datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"data2sessionsdatasource"}}}},{"reference":"UsersTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"component":"data2-core@ServerSessionsDataSource","reference":"data2sessionsdatasource","params":{}},{"_id":"5f1600b70528b92601890f75","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"ServiceComponentInstancesTableDataSource"}},"pk":"_id","autoEdit":true,"master":{"params":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"_id"}}},"component":"data2-core-types@DataSetMaster"},"autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"policies":{"params":{"allowGet":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2@hkXy-UhMjhyfptdE6_fpW"}},"reference":"ServiceComponentInstancesDataSet","updatedAt":"2025-11-06T21:07:20.208Z","createdAt":"2020-07-20T20:38:15.436Z"},{"_id":"5f1602190528b92601890f7d","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"pagination":{"size":40000},"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"ComponentInstancesTableDataSource"}},"sort":{"_id":1},"pk":"_id","autoEdit":true,"master":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"_id"}}},"autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"policies":{"params":{"allowGet":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2@hkXy-UhMjhyfptdE6_fpW"}},"reference":"ComponentInstancesDataSet","updatedAt":"2025-11-06T21:07:07.089Z","createdAt":"2020-07-20T20:44:09.350Z"},{"_id":"5f16017f0528b92601890f7a","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"FileComponentInstancesTableDataSource"}},"pk":"_id","autoEdit":true,"filter":{"domain":{"component":"data2-core-types@Reference","params":{"reference":"clientApplicationDomain"}}},"master":{"params":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"_id"}}},"component":"data2-core-types@DataSetMaster"},"autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}}},"reference":"FileComponentInstancesDataSet","updatedAt":"2023-08-03T16:08:18.193Z","createdAt":"2020-07-20T20:41:35.797Z"},{"_id":"5f1601990528b92601890f7b","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"ApplicationsTableDataSource"}},"pk":"_id","autoEdit":{"component":"data2-core-primitives@Boolean","params":{"content":true}},"master":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"params":{"column":"_id"},"component":"data2-core-types@DataSetColumnReference"}},"autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}}},"reference":"ApplicationsDataSet","updatedAt":"2022-12-13T21:51:13.995Z","createdAt":"2020-07-20T20:42:01.657Z"},{"_id":"5f16172a0528b92601890f85","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"pagination":{"size":{"component":"data2-core-primitives@Number","params":{"content":10000}}},"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"DataComponentInstancesTableDataSource"}},"pk":"_id","autoEdit":true,"master":{"params":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"_id"}}},"component":"data2-core-types@DataSetMaster"},"autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}},"policies":{"params":{"allowGet":{"component":"data2-core-primitives@Boolean","params":{"content":true}}},"component":"data2@hkXy-UhMjhyfptdE6_fpW"}},"reference":"DataComponentInstancesDataSet","updatedAt":"2025-11-06T21:07:12.831Z","createdAt":"2020-07-20T22:14:02.097Z"},{"_id":"60ddc1bbda3861ca65407c5a","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"FileComponentInstancesTableDataSource"}},"pk":"_id","autoEdit":true,"filter":{"domain":{"component":"data2-core-types@Reference","params":{"reference":"clientApplicationDomain"}}},"pagination":{"size":1},"master":{"params":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"_id"}}},"component":"data2-core-types@DataSetMaster"}},"reference":"OneFileComponentInstancesDataSet","updatedAt":"2022-02-09T19:44:38.036Z","createdAt":"2020-07-20T20:41:35.797Z"},{"_id":"63ee3d38b8c9838c62fb05fb","displayName":"DriveFileComponentInstancesDataSet","component":"data2-core@DataSet","system":"5e3b796d6228227ca637d0f4","params":{"datasource":{"component":"data2-core-types@DataSourceReference","params":{"reference":"FileComponentInstancesTableDataSource"}},"pk":"_id","autoEdit":true,"filter":{"component":{"component":"data2-core-primitives@String","params":{"content":"data2-core@Drive"}}},"master":{"params":{"dataset":{"component":"data2-core-types@DataSetReference","params":{"reference":"SystemsDataSet"}},"localField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"system"}},"masterField":{"component":"data2-core-types@DataSetColumnReference","params":{"column":"_id"}}},"component":"data2-core-types@DataSetMaster"},"autoSelect":{"component":"data2-core-primitives@Boolean","params":{"content":false}}},"reference":"DriveFileComponentInstancesDataSet","updatedAt":"2025-12-04T21:58:32.367Z","createdAt":"2023-02-16T14:27:07.797Z"},{"reference":"ServiceComponentInstancesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[{"_id":"6a74bb0e5c63d915f8faebbf","component":"data2-rush@HTTPListener","reference":"poc-ura-metricas","system":"65a86528721f5a092783289d","params":{}},{"_id":"6a74dcd42df620b15d6e5ea4","component":"data2-rush@HTTPListener","reference":"poc-ura-live","system":"65a86528721f5a092783289d","params":{}},{"_id":"6a74dcd8464ed66661355cf3","component":"data2-rush@HTTPListener","reference":"poc-ura-signal","system":"65a86528721f5a092783289d","params":{}},{"_id":"6a75be1ae45e25fa9e454cca","component":"data2-rush@HTTPListener","reference":"poc-ura-ctrl","system":"65a86528721f5a092783289d","params":{}},{"_id":"6a8ec75b42a2cc71dcbb6504","component":"data2-rush@HTTPListener","reference":"poc-ura-monitor","system":"65a86528721f5a092783289d","params":{},"deleteMetadata":{}},{"_id":"6a8ecdc92b84be32946c592e","component":"data2-rush@HTTPListener","reference":"poc-ura-biz","system":"65a86528721f5a092783289d","params":{},"deleteMetadata":{}},{"_id":"6a8ecf97d880252a7e5a8f16","component":"data2-rush@HTTPListener","reference":"poc-ura-audio","system":"65a86528721f5a092783289d","params":{},"deleteMetadata":{}}]}},{"reference":"ComponentInstancesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[{"_id":"6a75bb48e45e25fa9e45494b","component":"data2-core-primitives@Artboard","system":"65a86528721f5a092783289d","displayName":"URA — Console de chamadas","params":{"title":{"component":"data2-core-primitives@String","params":{"content":"URA — Console de chamadas"}},"dimensions":{"component":"data2-core-types@Dimensions","params":{"width":1440,"height":900}},"position":{"component":"data2-core-types@Position","params":{"x":-1344,"y":2358,"exactX":-1343.7099999999998,"exactY":2357.7}}},"reference":"ysrvk7_jJr6modefaQFX5"},{"_id":"2e94dbcdaec388abfa8439bf","parent":"6a75bb48e45e25fa9e45494b","component":"natura-br@kUraConsole","system":"65a86528721f5a092783289d","displayName":"console","params":{"ddrPadrao":{"component":"data2-core-primitives@String","params":{"content":"+551148905654"}},"rushLive":{"component":"data2-core-primitives@String","params":{"content":"poc-ura-live"}},"rushSinal":{"component":"data2-core-primitives@String","params":{"content":"poc-ura-signal"}},"super":{"position":{"component":"data2-core-types@Position","params":{"x":0,"y":0,"freeTransform":true,"left":true,"right":true,"top":true,"bottom":true}},"dimensions":{"component":"data2-core-types@Dimensions","params":{"width":1440,"height":900}}}},"reference":"PVRBbEP_mXqH1zBuDFU3x"}]}},{"_id":"5fc4faeec8da12be8bf3d08a","component":"data2-core@Data2TableDataSource","system":"5e3b796d6228227ca637d0f4","params":{"paginate":{"default":1000},"super":{},"table":"fileComponentInstances","schema":[{"component":"data2-core-types@Field","params":{"key":"component","title":"Component","component":"data2-core-primitives@String"}},{"component":"data2-core-types@Field","params":{"key":"system","title":"System","component":"data2-core-primitives@ObjectId"}},{"component":"data2-core-types@Field","params":{"key":"displayName","title":"Display Name","component":"data2-core-primitives@String"}},{"component":"data2-core-types@Field","params":{"key":"params","title":"Params","component":"data2-core-primitives@Object"}},{"component":"data2-core-types@Field","params":{"key":"reference","title":"Reference","component":"data2-core-primitives@String"}},{"component":"data2-core-types@Field","params":{"key":{"component":"data2-core-primitives@String","params":{"content":"fileId"}},"title":"File ID","component":"data2-core-primitives@ObjectId"},"break":true}],"hooks":{"before":{"all":[{"hook":"softDelete"}],"find":[{"hook":"useCache","options":{"additionalGroupKeys":["$and.0.system","$and.1.system"],"skipCache":true}}],"create":[{"hook":"timestamp","options":{"fields":["createdAt","updatedAt"]}}],"update":[{"hook":"timestamp","options":{"fields":["updatedAt"]}}],"patch":[{"hook":"timestamp","options":{"fields":["updatedAt"]}}]},"after":{"all":[{"hook":"fileUrl","options":{"downloadField":"params.fileUrl","uploadField":"params.uploadFileUrl","enhanceSchema":false}}],"find":[{"hook":"useCache","options":{"additionalGroupKeys":["$and.0.system","$and.1.system"],"skipCache":true}}],"create":[{"hook":"invalidateCache","options":{"additionalGroupKeys":["system"],"secondaryUniqueKeys":["reference"]}},{"hook":"invalidateEnvCache"}],"update":[{"hook":"invalidateCache","options":{"additionalGroupKeys":["system"],"secondaryUniqueKeys":["reference"]}},{"hook":"invalidateEnvCache"}],"patch":[{"hook":"invalidateCache","options":{"additionalGroupKeys":["system"],"secondaryUniqueKeys":["reference"]}},{"hook":"invalidateEnvCache"}],"remove":[{"hook":"invalidateCache","options":{"additionalGroupKeys":["system"],"secondaryUniqueKeys":["reference"]}},{"hook":"invalidateEnvCache"}]}},"multi":["create"],"useEstimatedDocumentCount":true},"reference":"FileComponentInstancesTableDataSource","updatedAt":"2022-12-19T20:42:51.837Z","createdAt":"2020-11-30T13:59:52.294Z"},{"reference":"ApplicationsTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[{"_id":"6a75da42e45e25fa9e4576ba","displayName":"Console URA de voz","reference":"Wlt6idug5xhUGYrImiSIf","params":{"domain":{"component":"data2-core-primitives@String","params":{"content":"ura-console"}},"entryPoint":{"component":"data2-core-types@ComponentInstanceReference","params":{"component":"data2-core-primitives@Artboard","reference":"ysrvk7_jJr6modefaQFX5"}}},"system":"65a86528721f5a092783289d","component":"data2-core-primitives@Application"}]}},{"reference":"DataComponentInstancesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"reference":"BundlesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}}],"processesParams":{}}}}